Customer Service Delivery Driver

Carvana
United States
Workplace: OnsiteFull timeUSD 19 - 21 hourlyFunction: Customer Support (Service Desk)Experience: 2+ yearsSkills: ["Self-motivation","Teamwork"]

Deliver vehicles to customers’ doors using custom car haulers, while completing loading/unloading and safety checks. You’ll handle customer paperwork and maintain detailed notes in the customer tracking system, and drive safely with a clean record per CMV Driver Qualification requirements. The role requires physically demanding work and frequent driving, with training provided and performance-based pay growth and incentives.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Carvana
Carvana
1 month ago

Customer Service Delivery Driver

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Deliver vehicles to customers’ doors using custom car haulers, while completing loading/unloading and safety checks. You’ll handle customer paperwork and maintain detailed notes in the customer tracking system, and drive safely with a clean record per CMV Driver Qualification requirements. The role requires physically demanding work and frequent driving, with training provided and performance-based pay growth and incentives.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Deliver vehicles straight to customers’ doors using custom car haulers and complete required training.
  • •Load/unload vehicles onto the hauler and inspect the car-hauler to ensure vehicles maintain safe-to-drive conditions.
  • •Complete customer paperwork and enter thorough notes in the customer tracking system.
  • •Drive safely and maintain a clean driving record in accordance with Carvana’s CMV Driver Qualification policy.
  • •Perform physically demanding delivery duties in varying indoor/outdoor conditions, including potential inclement weather.

Pay and Benefits

Salary: USD 19 - 21 hourly
Perks:401kHealth InsuranceDentalVisionOvertimePaid LeaveEquity

Key Requirements

  • •At least 2 years of customer-facing experience.
  • •Must be able to perform physically demanding tasks including loading/unloading haulers and detailing vehicles in indoor and outdoor conditions.
  • •Ability to walk/stand for extended periods (8+ hours) and meet frequent lifting/carrying requirements up to 50 lbs.
  • •Must read, write, speak, and understand English.
  • •Must be at least 21 years old and possess a valid driver’s license; obtain required licenses (notary within 90 days; additional state license requirements within stated timeframes).
Experience:2+ yearsCustomer-facing
Skills:Self-motivationTeamwork
Licenses:NotaryChauffeur's licenseVehicle Verifier licenseSalesperson licenseDriver's license
Certifications:DOT Medical Card
Languages:English
Tech Stack:Customer tracking system

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn