Responsable Technique Opérationnel F/H

Trane Technologies
France
Workplace: OnsiteFull timeFunction: Product ManagementExperience: 5+ yearsEducation: bachelorsSkills: ["Autonomy","Organization","Dynamism","Proactivity","Customer focus"]

Ensure regional technical support for operational and commercial teams to guarantee the quality of interventions, efficiency of deployed solutions, and customer satisfaction. Support complex technical matters, optimize on-site operations and intervention reliability, and help technicians develop their technical skills. Contribute to technical documentation and training sessions, draft work methodologies for continuous improvement, and assist with dispute management, including major incidents in coordination with technical leads.

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Trane Technologies
Trane Technologies
3 hours ago

Responsable Technique Opérationnel F/H

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Ensure regional technical support for operational and commercial teams to guarantee the quality of interventions, efficiency of deployed solutions, and customer satisfaction. Support complex technical matters, optimize on-site operations and intervention reliability, and help technicians develop their technical skills. Contribute to technical documentation and training sessions, draft work methodologies for continuous improvement, and assist with dispute management, including major incidents in coordination with technical leads.
Location: France
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Manager level

Key Responsibilities

  • •Provide regional technical support to operational and commercial teams to ensure quality of execution, solution effectiveness, and customer satisfaction.
  • •Support operational and commercial teams on complex technical topics and follow through on agreed actions with relevant managers.
  • •Optimize on-site operations and improve intervention reliability.
  • •Develop technicians’ technical competencies and support training content and on-site/in-class training sessions.
  • •Prepare technical notes and work methodologies for continuous improvement and support operational teams in dispute management, including involvement in major cases and centralization of field feedback.

Key Requirements

  • •Bachelor’s to Master’s level education (BAC+3 to BAC+5) in refrigeration production, heating, regulation, and air treatment.
  • •Minimum 5 years of experience in the relevant domain.
  • •Autonomous, well-organized, dynamic, and proactive.
  • •Proficiency with external IT tools such as Microsoft Office (Pack Office).
  • •Comfortable in English, both oral and written.
Experience:5+ years
Education:Bachelor's in production du froid, chauffage, régulation, traitement d’air
Skills:AutonomyOrganizationDynamismProactivityCustomer focus
Languages:English
Tech Stack:Pack OfficeMicrosoft Office

Company Brief

Trane Technologies
Designs and manufactures HVAC and climate solutions for commercial, industrial, and residential buildings. Focuses on heating, cooling, ventilation, and building efficiency systems under brands like Trane and Thermo King.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 2013
WebsiteLinkedIn