TikTok Commerce - Fashion Category Account Manager

TikTok
Mexico City
Full timeFunction: Customer Success & Account ManagementExperience: 3+ yearsSkills: ["Communication","Negotiation","Analytical thinking","Customer service","Cross-functional collaboration"]

Drive end-to-end partnerships and experience for TikTok’s Fashion category, ensuring strong category performance. Work with creators and presenters to produce high-quality commerce content that drives revenue. Use data to identify pain points, define business requirements, uncover opportunities, and prioritize solutions. Own internal projects across campaigns and product launches to grow the commerce ecosystem, while bringing expertise in TikTok commerce operations.

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FursaFursa
TikTok
TikTok
1 month ago

TikTok Commerce - Fashion Category Account Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Drive end-to-end partnerships and experience for TikTok’s Fashion category, ensuring strong category performance. Work with creators and presenters to produce high-quality commerce content that drives revenue. Use data to identify pain points, define business requirements, uncover opportunities, and prioritize solutions. Own internal projects across campaigns and product launches to grow the commerce ecosystem, while bringing expertise in TikTok commerce operations.
Location: Mexico City
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Drive and manage business partnerships and the end-to-end experience, especially for the Fashion category.
  • •Work with creators and presenters to produce high-quality commerce content that drives revenue through operations.
  • •Use data to understand pain points, formulate business requirements, identify opportunities, and prioritize solutions.
  • •Serve as an expert in TikTok commerce operations, identifying opportunities for service and content and owning category performance.
  • •Own internal projects to support the industry ecosystem, including campaigns, product launches, and marketing.

Key Requirements

  • •3+ years of relevant work experience.
  • •Strong interpersonal, communication, negotiation, logical thinking, and analytical skills.
  • •Customer service orientation with experience working in a client-facing capacity.
  • •Fluent in English and able to collaborate cross-functionally in a global environment.
  • •Prior experience in in-category management (retailer, agency, or fashion-category specialization) is preferred.
Experience:3+ years
Skills:CommunicationNegotiationAnalytical thinkingCustomer serviceCross-functional collaboration
Languages:English
Tech Stack:Data

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn