Customer Experience Banker (Harrison, MI)

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsSkills: ["Customer service","Communication","Presentation","Relationship management","Sales acumen","Problem-solving"]

Serve as a financial concierge for walk-in customers, helping them achieve their financial goals. Retain and grow consumer and business customer relationships by identifying needs, recommending appropriate deposit and banking products, and processing transactions accurately while balancing daily. Resolve customer issues, educate clients on deposit products, follow up on new customers, and refer customers to other bank areas to deepen relationships. Follow all operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
1 day ago

Customer Experience Banker (Harrison, MI)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Serve as a financial concierge for walk-in customers, helping them achieve their financial goals. Retain and grow consumer and business customer relationships by identifying needs, recommending appropriate deposit and banking products, and processing transactions accurately while balancing daily. Resolve customer issues, educate clients on deposit products, follow up on new customers, and refer customers to other bank areas to deepen relationships. Follow all operational, security, risk, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Educate customers on consumer deposit products.
  • •Proactively identify opportunities to grow customer relationships through a disciplined sales process, follow-up, outbound calling, and referrals.
  • •Educate and refer customers to other areas of the bank to deepen relationships and build partnerships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures while processing transactions accurately and balancing daily.

Key Requirements

  • •High School Diploma or GED with minimum 1 year customer service or military service in an administration/contracting/civil affairs or similar role, or a Bachelor’s Degree.
  • •1+ year of customer service in banking, financial services, or goal-driven retail sales (preferred).
  • •Cash handling skills.
  • •Comfort with technology such as mobile services and online banking services.
  • •Demonstrated communication and presentation abilities, with sales and relationship management acumen.
Experience:1+ yearsBankingFinancial servicesRetail sales
Skills:Customer serviceCommunicationPresentationRelationship managementSales acumenProblem-solving
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn