Qantas Agency Connect (QAC) Sales Consultant

Qantas Airways
Sydney
Workplace: OnsiteFull timeFunction: SalesSkills: ["Communication","Relationship-building","Commercial acumen","Problem-solving","Prioritization"]

Support Qantas travel agency partners by acting as a trusted point of contact for sales and expert advice. Help agencies navigate fares, ticketing, policies, and travel requirements while resolving complex enquiries with internal teams. Promote Qantas products and identify opportunities to add value, build strong agency relationships, and encourage self-service via Qantas Agency Connect tools—delivering exceptional customer experiences and meeting service expectations.

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Qantas Airways
Qantas Airways
2 days ago

Qantas Agency Connect (QAC) Sales Consultant

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Source: Company careers pageValidated by: Fursa AI
Last checked: 57 minutes agoStatus: Live

Job Summary

Support Qantas travel agency partners by acting as a trusted point of contact for sales and expert advice. Help agencies navigate fares, ticketing, policies, and travel requirements while resolving complex enquiries with internal teams. Promote Qantas products and identify opportunities to add value, build strong agency relationships, and encourage self-service via Qantas Agency Connect tools—delivering exceptional customer experiences and meeting service expectations.
Location: Sydney
Workplace: Onsite
Employment Type: Full time · 12 months
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Provide expert advice and sales support on Qantas products, policies, fares, and ticketing.
  • •Respond to agency partner enquiries accurately and efficiently using available resources and systems.
  • •Promote Qantas products and services and identify opportunities to support customer needs.
  • •Build strong relationships with agency partners by delivering exceptional customer service.
  • •Encourage self-service tool adoption and resolve enquiries with a solutions-focused approach, collaborating with internal stakeholders.

Pay and Benefits

Perks:Paid ParentalTravel AllowanceSalary PackagingWellness Stipend

Key Requirements

  • •Experience in customer service, sales, account management, or another client-facing role.
  • •Knowledge of travel reservations systems and travel sales practices, with airline or travel industry experience highly regarded.
  • •Understanding of domestic and international travel products, fares, ticketing, and airline policies.
  • •Strong communication and relationship-building skills across a variety of stakeholders.
  • •Ability to work in a fast-paced environment, manage competing priorities, and meet deadlines.
Experience:Travel industryAirline
Skills:CommunicationRelationship-buildingCommercial acumenProblem-solvingPrioritization
Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Qantas Airways
Australia’s flag carrier providing domestic, international and freight air services, operating Qantas, Jetstar and QantasLink brands, plus a loyalty business (Qantas Frequent Flyer) and aviation services.
Industry: Airlines
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Mascot, NSW, Australia
Founded: 1920
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