NTT

1 week ago

SAP CPI Consultant

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Last checked: 10 hours agoStatus: Live

Job Summary

Support SAP Cloud Platform Integration (CPI) interfaces including iFlows, APIs, and SOAP/REST integrations. Provide L1.5/L2/L3 production support for SAP ECC applications, analyzing and resolving incidents within SLA, performing RCA for recurring issues, and handling service requests and standard changes. Manage transports and deployment activities, coordinate across business and technical teams, document solutions, and participate in on-call and testing (UT, SIT, UAT) using tools like ServiceNow, Remedy, and Jira.

Location: Bengaluru

Workplace: Onsite

Employment Type: Full time

Job Function: Software Engineering

Seniority: Mid level

Key Responsibilities

•Support SAP CPI interfaces (iFlows, APIs, SOAP/REST), including monitoring, certificate management, security artifacts, and integration troubleshooting.
•Provide L1.5/L2/L3 production support for SAP ECC applications, analyzing and resolving incidents within SLA.
•Perform RCA for recurring issues and participate in on-call support during business-critical periods.
•Handle service requests and standard changes; deliver minor enhancements and configuration updates.
•Coordinate deployment activities and transport management; support testing (UT, SIT, UAT) and ensure compliance with ITIL incident, problem, change, and release processes.

Key Requirements

•Support SAP Cloud Platform Integration (CPI) interfaces, including iFlows, APIs, and SOAP/REST integrations.
•Provide L1.5/L2/L3 production support for SAP ECC applications and resolve incidents within SLA.
•Perform root cause analysis (RCA) for recurring integration issues.
•Handle service requests and standard changes, including minor enhancements and configuration updates.
•Coordinate with business users and technical teams and prepare functional/technical documentation and knowledge articles.

Skills:Incident troubleshootingRoot cause analysisDocumentationStakeholder coordinationOn-call support

Tech Stack:SAP Cloud Platform Integration (CPI)IFlowsAPIsSOAPRESTSAP ECCITILServiceNowRemedyJiraUnit Testing (UT)SITUATTransport management

Company Brief

NTT

Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Public Company (Market Cap in USD)

Headquarters: London, United Kingdom

Founded: 1983

Website LinkedIn

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NTT