Applied Materials

4 months ago

TPS Engineer III - Etch/DDP/MDP/IMP/EPI/FEP

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Provide technical support for a specific customer, serving as the escalation and documentation focal point for field engineers, technicians, and product support teams. Support Alpha and Beta site activities including installation, operation, calibration, service, and testing for new hardware, process, or software on engineering and customer tools. Review ECOs, generate system performance metrics (e.g., MTBF/MTBI/availability), support GPS documentation, and ensure field implementations and customer-level presentations.

Location: Shanghai

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Provide technical support for a specific customer, including escalations, fleet performance, installations, improvement programs, and upgrades.
•Serve as intermediary field escalation focal point between customer and division for equipment diagnosis, troubleshooting, repairing, and debugging.
•Deliver Alpha and Beta site support for new hardware, processes, or software across installation, operation, calibration, service, and testing.
•Initiate and review ECOs, and communicate follow-ups with the field.
•Generate and present system performance data (e.g., MTBF, MTBI, availability), produce GPS documentation, ensure field implementation, and present at customer level.

Key Requirements

•Demonstrate conceptual and practical expertise in your discipline with knowledge of related disciplines.
•Act as an intermediary escalation focal point between customers and the division, providing technical support and documentation.
•Solve complex problems, using judgment based on multiple sources of information.
•Generate and review ECOs to ensure the data supports fixes and follow up with communication to the field.
•Create and review documentation covering technical improvements, system upgrades, and support plans.

Experience:Semiconductor manufacturingElectronicsMaintenanceTechnical support

Skills:TroubleshootingProblem-solvingJudgmentDocumentationCommunication

Company Brief

Applied Materials

Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.

Industry: Industrial Machinery

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Santa Clara, United States

Founded: 1967

Glassdoor: 3.9

Website LinkedIn Glassdoor

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Applied Materials

4 months ago

TPS Engineer III - Etch/DDP/MDP/IMP/EPI/FEP

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: Shanghai

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Provide technical support for a specific customer, including escalations, fleet performance, installations, improvement programs, and upgrades.
•Serve as intermediary field escalation focal point between customer and division for equipment diagnosis, troubleshooting, repairing, and debugging.
•Deliver Alpha and Beta site support for new hardware, processes, or software across installation, operation, calibration, service, and testing.
•Initiate and review ECOs, and communicate follow-ups with the field.
•Generate and present system performance data (e.g., MTBF, MTBI, availability), produce GPS documentation, ensure field implementation, and present at customer level.

Key Requirements

•Demonstrate conceptual and practical expertise in your discipline with knowledge of related disciplines.
•Act as an intermediary escalation focal point between customers and the division, providing technical support and documentation.
•Solve complex problems, using judgment based on multiple sources of information.
•Generate and review ECOs to ensure the data supports fixes and follow up with communication to the field.
•Create and review documentation covering technical improvements, system upgrades, and support plans.

Experience:Semiconductor manufacturingElectronicsMaintenanceTechnical support

Skills:TroubleshootingProblem-solvingJudgmentDocumentationCommunication

Company Brief

Applied Materials

Industry: Industrial Machinery

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Santa Clara, United States

Founded: 1967

Glassdoor: 3.9

Website LinkedIn Glassdoor