Citizens Bank

1 week ago

Citizens Branch Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Lead branch performance and drive sales growth while delivering an exceptional, customer-centric experience. Coach and inspire colleagues to meet individual and branch-wide goals in a digital-first environment, leveraging mobile and online banking accessibility. Manage day-to-day execution and outcomes, align teams to business priorities, and build strong community connections to acquire and deepen customer relationships. Own profit-and-loss objectives and ensure operational integrity.

Location: New York

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Manager level

Key Responsibilities

•Lead your team to exceed customer expectations and build long-term customer relationships.
•Spearhead branch performance and sales growth, driving colleagues to meet individual and branch-wide goals.
•Create and sustain a customer-centric culture using inspirational leadership, partnerships, and operational practices.
•Direct colleague and sales activities to ensure targets are met and exceeded using financial acumen and strategic insights.
•Connect with the local community as a brand ambassador to acquire new customers and deepen existing relationships.

Pay and Benefits

Salary: USD 93,150 - 127,650 annually

Perks:Health InsuranceDentalVisionRetirement BenefitsWellness StipendPaid Leave

Key Requirements

•High school diploma (or equivalent) is required.
•Leadership experience coaching and developing colleagues to drive sales excellence and customer service in a high-volume branch environment.
•4 years of sales management experience in retail or branch banking.
•Proven ability to manage objectives, deadlines, and branch goals in a profit-and-loss environment.
•SAFE Act requirements: successful background checks and obtaining a unique identifier from the NMLS.

Experience:4+ yearsRetail bankingBranch bankingCustomer service

Education:High School

Skills:LeadershipCoachingCommunicationCustomer focusOperational execution

Certifications:NMLS

Tech Stack:Mobile bankingOnline banking

Company Brief

Citizens Bank

Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Providence, United States

Founded: 1828

Website

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Citizens Bank

1 week ago

Citizens Branch Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Location: New York

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Manager level

Key Responsibilities

•Lead your team to exceed customer expectations and build long-term customer relationships.
•Spearhead branch performance and sales growth, driving colleagues to meet individual and branch-wide goals.
•Create and sustain a customer-centric culture using inspirational leadership, partnerships, and operational practices.
•Direct colleague and sales activities to ensure targets are met and exceeded using financial acumen and strategic insights.
•Connect with the local community as a brand ambassador to acquire new customers and deepen existing relationships.

Pay and Benefits

Salary: USD 93,150 - 127,650 annually

Perks:Health InsuranceDentalVisionRetirement BenefitsWellness StipendPaid Leave

Key Requirements

•High school diploma (or equivalent) is required.
•Leadership experience coaching and developing colleagues to drive sales excellence and customer service in a high-volume branch environment.
•4 years of sales management experience in retail or branch banking.
•Proven ability to manage objectives, deadlines, and branch goals in a profit-and-loss environment.
•SAFE Act requirements: successful background checks and obtaining a unique identifier from the NMLS.

Experience:4+ yearsRetail bankingBranch bankingCustomer service

Education:High School

Skills:LeadershipCoachingCommunicationCustomer focusOperational execution

Certifications:NMLS

Tech Stack:Mobile bankingOnline banking

Company Brief

Citizens Bank

Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Providence, United States

Founded: 1828

Website