Customer On-Site

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Act as the primary on-site liaison at a client facility, coordinating onboarding, scheduling, and daily worker support in a fast-paced warehouse/manufacturing environment. You’ll manage relationships with site supervisors and workers, facilitate communication between Traba and client teams, oversee onboarding, vetting, clock-ins, and incident resolution, and drive account performance and staffing coverage.

Location: United States

Workplace: Onsite

Employment Type: Full time

Key Responsibilities

•Worker & Client Relationship Management: Build strong relationships with site supervisors and workers, ensuring both receive timely updates, feedback, and support. Serve as the primary relationship owner with supervisors and key points of contact at the facility.
•On-Site Coordination: Facilitate worker onboarding, introductions, and first-day check-ins; coordinate interviews and start schedules for new hires (e.g., forklift operators). Oversee worker vetting, drug testing, and onboarding end-to-end.
•Worker Support & Performance: Assist workers with clock-ins, pay questions, and performance feedback; manage worker performance on-site and escalate issues to internal teams as needed.
•Communication & Reporting: Act as the bridge between the client site, Traba Ops, and Worker Support teams — communicating key updates, attendance issues, or staffing changes clearly and professionally.
•Issue Resolution: Identify and flag worker performance concerns or site challenges early, working proactively to resolve them. Handle incident management and escalations.

Pay and Benefits

Salary: USD 24 - 28 hourly

Key Requirements

•High School Diploma or equivalent required; Associate's or Bachelor's degree preferred.
•Bilingual (English & Spanish) required.
•1–2+ years of experience in operations or customer-facing environments, including but not limited to: staffing, manufacturing, warehouse, retail, food service, teaching, or on-site coordination.
•Strong interpersonal, verbal, and written communication skills (email and in-person).
•Professional demeanor and ability to represent Traba with both workers and client stakeholders.

Experience:1-2 yearsWarehouseManufacturingStaffing

Education:High School

Skills:CommunicationInterpersonalProblem-solvingCustomer service

Languages:EnglishSpanish

Company Brief

Traba

Provides a platform to hire, pay, and manage hourly and flexible workers, combining time tracking, payroll, and compliance tools to simplify workforce management for companies that rely on contingent labor.

Industry: HR Tech

Website

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Traba

1 month ago

Customer On-Site

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Key Responsibilities

•Worker & Client Relationship Management: Build strong relationships with site supervisors and workers, ensuring both receive timely updates, feedback, and support. Serve as the primary relationship owner with supervisors and key points of contact at the facility.
•On-Site Coordination: Facilitate worker onboarding, introductions, and first-day check-ins; coordinate interviews and start schedules for new hires (e.g., forklift operators). Oversee worker vetting, drug testing, and onboarding end-to-end.
•Worker Support & Performance: Assist workers with clock-ins, pay questions, and performance feedback; manage worker performance on-site and escalate issues to internal teams as needed.
•Communication & Reporting: Act as the bridge between the client site, Traba Ops, and Worker Support teams — communicating key updates, attendance issues, or staffing changes clearly and professionally.
•Issue Resolution: Identify and flag worker performance concerns or site challenges early, working proactively to resolve them. Handle incident management and escalations.

Pay and Benefits

Salary: USD 24 - 28 hourly

Key Requirements

•High School Diploma or equivalent required; Associate's or Bachelor's degree preferred.
•Bilingual (English & Spanish) required.
•1–2+ years of experience in operations or customer-facing environments, including but not limited to: staffing, manufacturing, warehouse, retail, food service, teaching, or on-site coordination.
•Strong interpersonal, verbal, and written communication skills (email and in-person).
•Professional demeanor and ability to represent Traba with both workers and client stakeholders.

Experience:1-2 yearsWarehouseManufacturingStaffing

Education:High School

Skills:CommunicationInterpersonalProblem-solvingCustomer service

Languages:EnglishSpanish

Company Brief

Traba

Industry: HR Tech

Website