Customer Success Engineer, Spanish Speaking

Postman
London
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 6-8 yearsEducation: bachelorsSkills: ["Communication","Problem-solving","Collaboration"]

The Customer Success Engineer (CSE) partners with Customer Success Managers to design and implement technical solutions for enterprise customers at scale. This consultative role focuses on architectural workflows, API strategies, and enabling reusable assets, turning complex challenges into repeatable, battle-tested implementations. You’ll engage with developers and enterprise architects, build collateral, and provide product feedback to improve the API platform.

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Postman
Postman
5 months ago

Customer Success Engineer, Spanish Speaking

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Last checked: 21 hours agoStatus: Live

Job Summary

The Customer Success Engineer (CSE) partners with Customer Success Managers to design and implement technical solutions for enterprise customers at scale. This consultative role focuses on architectural workflows, API strategies, and enabling reusable assets, turning complex challenges into repeatable, battle-tested implementations. You’ll engage with developers and enterprise architects, build collateral, and provide product feedback to improve the API platform.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Identify patterns from customer issues and build scalable solutions that prevent recurring problems.
  • •Lead technical discovery with customers to translate business objectives into production-ready implementation plans.
  • •Create collateral such as guides, templates, scripts, and reference implementations to scale best practices.
  • •Provide product feedback and document gaps to inform roadmap discussions.
  • •Design pragmatic workarounds, integrations, or scripts when out-of-the-box functionality falls short.

Pay and Benefits

Perks:Health InsurancePaid LeaveWellness StipendMeal Allowance

Key Requirements

  • •6-8+ years in a technical customer-facing role and a portfolio of “built things”
  • •Fluent in Spanish
  • •Strong foundation in Computer Science or Engineering (degree or equivalent real-world experience)
  • •Experience with JavaScript and related technologies such as Node.js or TypeScript, or equivalent experience with other modern scripting languages
  • •Deep understanding of APIs, developer workflows, and modern DevOps practices
Experience:6-8 yearsSaaSAPIDeveloper tools
Education:Bachelor's
Skills:CommunicationProblem-solvingCollaboration
Languages:SpanishEnglish
Tech Stack:JavaScriptNode.jsTypeScriptAPIsGitHubAWSAzureDevOps

Company Brief

Postman
Provides a collaborative API development platform enabling design, testing, documentation, and monitoring of APIs. Widely used by developers and teams to streamline API workflows across development and testing lifecycles.
Industry: API Platforms
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series C
Headquarters: San Francisco, United States
Founded: 2014
WebsiteLinkedIn