Functional Assessor

Serco
Newport
Workplace: HybridFull timeGBP 40,850 - 43,750 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 1+ yearsSkills: ["Communication","Listening","Report writing","Time management","IT skills"]

Functional Assessors conduct health assessments on behalf of the DWP, gathering accurate information, consulting with healthcare professionals, and producing high-quality reports to understand how health conditions affect daily living. Working in a hybrid Newport-based role, you’ll use clinical expertise across nursing, therapy or pharmacy disciplines to support millions of customers and drive better outcomes.

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Serco
Serco
5 months ago

Functional Assessor

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 29 minutes agoStatus: Closed

Job Summary

Functional Assessors conduct health assessments on behalf of the DWP, gathering accurate information, consulting with healthcare professionals, and producing high-quality reports to understand how health conditions affect daily living. Working in a hybrid Newport-based role, you’ll use clinical expertise across nursing, therapy or pharmacy disciplines to support millions of customers and drive better outcomes.
Location: Newport
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Speak with customers by phone, face to face or online.
  • •Carry out functional health assessments and gather accurate, detailed information.
  • •Consult with treating healthcare professionals where appropriate.
  • •Produce fair, high-quality reports on behalf of the Department for Work and Pensions.
  • •Use your observational, communication and note-taking skills to ensure every customer is treated with care and respect.

Pay and Benefits

Salary: GBP 40,850 - 43,750 annually
Perks:HolidaysPensionHybrid WorkingAnnual BonusReimbursement

Key Requirements

  • •One year of post-registration experience as a Nurse (RGN, RMN, RNLD), Occupational Therapist, Physiotherapist, Paramedic or Pharmacist.
  • •Full registration with a relevant UK regulatory body (NMC, HCPC or equivalent), with an active PIN and no restrictions.
  • •Strong communication and listening skills, with the ability to write concise, accurate reports.
  • •Good IT skills and the ability to work efficiently under time pressures.
  • •Vetting and checks: Enhanced DBS check and full pre-employment screening.
Experience:1+ yearsHealthcare
Skills:CommunicationListeningReport writingTime managementIT skills
Certifications:NMCHCPC
Tech Stack:ReportingIT skills

Company Brief

Serco
Provides public services across defence, transport, health, justice, immigration and citizen services, delivering operations, consultancy and managed services to governments and commercial clients worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Hook, United Kingdom
Founded: 1929
WebsiteLinkedIn