Patient Admin Executive

NMC Healthcare
Sharjah
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: certificationSkills: ["Interpersonal skills","Confidentiality","Data accuracy","Customer service","Privacy compliance"]

Manage patient front-desk and administrative operations at the hospital. Greet and direct patients, handle telephone inquiries, and support appointment scheduling (including confirmations, rescheduling, and no-shows). Register and update patient records, provide insurance information and reimbursement claim forms, and generate/process patient invoices with accurate charging. Ensure compliance with hospital policies, infection control, patient safety, confidentiality, and support continuous quality improvement.

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FursaFursa
NMC Healthcare
NMC Healthcare
16 hours ago

Patient Admin Executive

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Manage patient front-desk and administrative operations at the hospital. Greet and direct patients, handle telephone inquiries, and support appointment scheduling (including confirmations, rescheduling, and no-shows). Register and update patient records, provide insurance information and reimbursement claim forms, and generate/process patient invoices with accurate charging. Ensure compliance with hospital policies, infection control, patient safety, confidentiality, and support continuous quality improvement.
Location: Sharjah
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Greet patients, direct them to appropriate departments, and provide routine hospital information as needed.
  • •Handle patient telephone inquiries and coordinate information for doctor/nurse callbacks.
  • •Manage appointment scheduling, including confirmations, rescheduling, and no-show handling.
  • •Register new patients, maintain current patient records, and manage daily inbox email responses.
  • •Generate and process patient invoices and billing, including insurance information, co-pay/deductibles collection, and accurate charge recording in compliance with policies.

Key Requirements

  • •College Diploma in any discipline or related fields.
  • •Ability to handle patient reception duties including greeting, registration, and follow-up tasks.
  • •Working knowledge of hospital processes and appointment scheduling (clinic schedules and duty rosters).
  • •Ability to support billing and invoice processing with attention to accurate data entry.
  • •Strong interpersonal skills and ability to maintain patient confidentiality and privacy compliance.
Education:Certification / Diploma
Skills:Interpersonal skillsConfidentialityData accuracyCustomer servicePrivacy compliance
Languages:US
Tech Stack:Hospital Information System

Company Brief

NMC Healthcare
Operates a large network of hospitals, medical centers, and specialty clinics across the UAE and the wider Middle East. Provides general and specialized healthcare services, diagnostics, and outpatient care for individuals and families.
Industry: Hospitals & Clinics
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Abu Dhabi, United Arab Emirates
Founded: 1975
WebsiteLinkedIn