Remote Customer Service Rep

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Serve as the first point of contact for clients by phone, email, and online chat, answering real estate questions and providing accurate details about listings and services. Professionally resolve customer issues, complaints, and feedback to ensure satisfaction while upholding brand values. Support real estate advisors with scheduling and calendar management, and maintain detailed CRM records. Collaborate across teams to deliver a seamless client journey.

Location: Phoenix

Workplace: Remote

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Serve as the first point of contact for client enquiries via phone, email, and online chat.
•Provide accurate and timely information regarding property listings, services, and general real estate queries.
•Manage and resolve customer issues, complaints, and feedback to ensure client satisfaction.
•Assist real estate advisors with scheduling appointments, managing calendars, and related administrative tasks.
•Maintain precise CRM records of client interactions and transactions and collaborate with other teams to ensure a seamless client journey.

Pay and Benefits

Salary: USD 58,000 - 125,000 annually

Perks:Remote Work

Key Requirements

•Proven experience in customer service, client relations, or an administrative role.
•Exceptional verbal and written communication skills with a professional telephone manner.
•Strong interpersonal skills and a genuine commitment to outstanding customer care.
•Proficiency in Microsoft Office Suite and experience with CRM software is highly desirable.
•Excellent organisational and time-management skills with the ability to prioritise tasks effectively.

Experience:Real estate

Skills:CommunicationInterpersonal skillsCustomer careOrganizational skillsTime management

Tech Stack:Microsoft Office SuiteCRM softwareOnline chat

Company Brief

Qureos

Website

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Qureos

6 days ago

Remote Customer Service Rep

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Location: Phoenix

Workplace: Remote

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Serve as the first point of contact for client enquiries via phone, email, and online chat.
•Provide accurate and timely information regarding property listings, services, and general real estate queries.
•Manage and resolve customer issues, complaints, and feedback to ensure client satisfaction.
•Assist real estate advisors with scheduling appointments, managing calendars, and related administrative tasks.
•Maintain precise CRM records of client interactions and transactions and collaborate with other teams to ensure a seamless client journey.

Pay and Benefits

Salary: USD 58,000 - 125,000 annually

Perks:Remote Work

Key Requirements

•Proven experience in customer service, client relations, or an administrative role.
•Exceptional verbal and written communication skills with a professional telephone manner.
•Strong interpersonal skills and a genuine commitment to outstanding customer care.
•Proficiency in Microsoft Office Suite and experience with CRM software is highly desirable.
•Excellent organisational and time-management skills with the ability to prioritise tasks effectively.

Experience:Real estate

Skills:CommunicationInterpersonal skillsCustomer careOrganizational skillsTime management

Tech Stack:Microsoft Office SuiteCRM softwareOnline chat

Company Brief

Qureos

Website