Sutherland

1 month ago

Customer Service Agent

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Customer Service Agent to provide professional, efficient support to customers in a fast-paced environment. You will handle inquiries, resolve issues, and contribute to a global, growth-focused team with comprehensive training and benefits.

Location: Cairo

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Deliver exceptional customer support and resolve inquiries with professionalism and efficiency
•Maintain high standards of customer service in a fast-paced environment
•Communicate clearly with customers and colleagues to ensure accurate information and satisfaction
•Collaborate with teams to improve service delivery and customer experience
•Participate in training and development programs to grow within a multinational company

Pay and Benefits

Salary: EGP 22,000

Perks:Commuter BenefitsHealth InsuranceTraining

Key Requirements

•Bachelor's degree holder
•English proficiency level: B2+ to C1
•Excellent communication and interpersonal skills
•Ability to work in a fast-paced environment
•Customer-oriented mindset and problem-solving skills

Experience:Telecommunications

Education:Bachelor's

Skills:CommunicationInterpersonal skillsProblem-solvingTeamworkCustomer service

Languages:English

Company Brief

Sutherland

Global digital transformation and business process services firm offering AI, automation, cloud engineering, analytics and customer experience solutions to enterprises across industries.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Funding: Private Equity Backed

Headquarters: Pittsford (Rochester), NY, United States

Founded: 1986

Glassdoor: 3.5

Website LinkedIn Glassdoor

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Sutherland

1 month ago

Customer Service Agent

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: Cairo

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Deliver exceptional customer support and resolve inquiries with professionalism and efficiency
•Maintain high standards of customer service in a fast-paced environment
•Communicate clearly with customers and colleagues to ensure accurate information and satisfaction
•Collaborate with teams to improve service delivery and customer experience
•Participate in training and development programs to grow within a multinational company

Pay and Benefits

Salary: EGP 22,000

Perks:Commuter BenefitsHealth InsuranceTraining

Key Requirements

•Bachelor's degree holder
•English proficiency level: B2+ to C1
•Excellent communication and interpersonal skills
•Ability to work in a fast-paced environment
•Customer-oriented mindset and problem-solving skills

Experience:Telecommunications

Education:Bachelor's

Skills:CommunicationInterpersonal skillsProblem-solvingTeamworkCustomer service

Languages:English

Company Brief

Sutherland

Global digital transformation and business process services firm offering AI, automation, cloud engineering, analytics and customer experience solutions to enterprises across industries.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Funding: Private Equity Backed

Headquarters: Pittsford (Rochester), NY, United States

Founded: 1986

Glassdoor: 3.5

Website LinkedIn Glassdoor