Researcher

Apollo.io
United States
Workplace: RemoteFull timeUSD 173,400 - 249,300 annuallyFunction: Research & Scientific (R&D)Experience: 5+ yearsSkills: ["Communication","Cross-functional collaboration","Mentorship","Adaptability","Problem-solving"]

Drive user research that helps shape product decisions and improve usability, desirability, and delight. Plan and run studies using mixed methods (interviews, surveys, usability testing, ethnographic research), synthesize findings from user data, and translate insights into personas, journey maps, and clear reports. Partner with product, design, and developers in agile cycles, and mentor junior researchers while staying current on UX research practices and industry trends.

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FursaFursa
Apollo.io
Apollo.io
1 week ago

Researcher

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Drive user research that helps shape product decisions and improve usability, desirability, and delight. Plan and run studies using mixed methods (interviews, surveys, usability testing, ethnographic research), synthesize findings from user data, and translate insights into personas, journey maps, and clear reports. Partner with product, design, and developers in agile cycles, and mentor junior researchers while staying current on UX research practices and industry trends.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Research & Scientific (R&D)
Seniority: Mid level

Key Responsibilities

  • •Execute in-depth user research activities, including foundational research, usability testing, interviews, surveys, and ethnographic studies.
  • •Develop and maintain personas and journey maps to support a user-centric framework for product development.
  • •Run usability testing end-to-end (recruitment, scripts, post-session analysis) and communicate recommendations to teams.
  • •Collect and analyze user data, synthesize findings into actionable insights, and identify patterns and opportunities for improvement.
  • •Collaborate with product managers, designers, and developers in agile cycles; mentor junior researchers and help educate teams on user research.

Pay and Benefits

Salary: USD 173,400 - 249,300 annually
Equity and Bonus:Equity
Perks:Equity401kPaid LeaveParental LeaveMedicalDentalVisionLife InsuranceWellness Stipend

Key Requirements

  • •5+ years of mixed-methods research experience.
  • •Proficiency across user research methods (e.g., interviews, focus groups, surveys, behavioral analyses, card sorting, tree testing) and knowing when to use them.
  • •Ability to ground research priorities in objectives that drive tangible user, customer, and business value.
  • •Strong autonomous ownership: independently identify research opportunities and deliver outcomes for product experiences.
  • •Excellent verbal and written communication, including producing compelling narratives and reports.
Experience:5+ years
Skills:CommunicationCross-functional collaborationMentorshipAdaptabilityProblem-solving
Languages:English
Tech Stack:AIAutomation

Company Brief

Apollo.io
Provides a B2B sales engagement platform and global contact database that helps revenue teams find prospects, enrich data, and automate outbound workflows to accelerate pipeline and close deals.
Industry: SaaS
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Funding: Series D
Headquarters: San Francisco, United States
Founded: 2015
WebsiteLinkedIn