Chef d’équipe, protection des actifs (Laval, QC, CA, H7T 1C8)

Sephora
Laval
Workplace: OnsiteFull timeCAD 30 - 35 hourlyFunction: Hospitality & Food ServiceExperience: 2+ yearsSkills: ["Leadership","Communication","Customer service","Reliability","Objective relationship management"]

Lead loss-prevention efforts across a district of Sephora stores by training and developing agents, partnering with the District Loss Prevention Manager, and ensuring loss-prevention standards are met. Review cashier exception reports to identify internal theft and fraud, assist in interviews as needed, support high-shrink inventory preparations, and manage agent schedules. Coordinate quarterly in-store blitzes and conduct store visits with the management team.

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Sephora
Sephora
1 day ago

Chef d’équipe, protection des actifs (Laval, QC, CA, H7T 1C8)

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Last checked: 10 hours agoStatus: Live

Job Summary

Lead loss-prevention efforts across a district of Sephora stores by training and developing agents, partnering with the District Loss Prevention Manager, and ensuring loss-prevention standards are met. Review cashier exception reports to identify internal theft and fraud, assist in interviews as needed, support high-shrink inventory preparations, and manage agent schedules. Coordinate quarterly in-store blitzes and conduct store visits with the management team.
Location: Laval
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Manager level

Key Responsibilities

  • •Assist stores with all loss-prevention programs in the district.
  • •Review exception reports and cashier variances to identify internal theft and fraud.
  • •Support training and development of loss-prevention agents, including onboarding new agents.
  • •Prepare market and agent summaries for weekly meetings with the District Loss Prevention Manager (DLPM).
  • •Organize quarterly in-store blitzes and conduct store visits with management, including writing visit notes.
Travel: Medium travel

Pay and Benefits

Salary: CAD 30 - 35 hourly

Key Requirements

  • •Ability to work evenings, weekends, and holidays as needed, including trips longer than 24 hours.
  • •Supervise a district comprising multiple stores.
  • •Minimum 2 years of loss prevention experience in a retail environment.
  • •Excellent communication skills.
  • •Up-to-date security permit (per provincial/local requirements).
Experience:2+ yearsRetailLoss prevention
Skills:LeadershipCommunicationCustomer serviceReliabilityObjective relationship management
Licenses:Security permit
Tech Stack:WordExcelPowerPointVideo surveillance

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn