Sr Consultant, Service Experience, Noncard

Visa
Kazakhstan
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 10+ yearsEducation: bachelorsSkills: ["Client focused","Problem-solving","Analytical skills","Communication","Time management"]

Serve as an individual contributor within Client Services, helping enable new Visa solutions across consumer payments, platforms, value-added services, and acceptance or money movement offerings. Gather and document project requirements, coordinate workstreams, and provide client consultative guidance on regulations, fees, features, and functionality. Lead pilot projects with banks, partners, processors, and service providers, while creating training materials, implementation processes, and toolkits for operational readiness and BAU transition.

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FursaFursa
Visa
Visa
4 months ago

Sr Consultant, Service Experience, Noncard

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Serve as an individual contributor within Client Services, helping enable new Visa solutions across consumer payments, platforms, value-added services, and acceptance or money movement offerings. Gather and document project requirements, coordinate workstreams, and provide client consultative guidance on regulations, fees, features, and functionality. Lead pilot projects with banks, partners, processors, and service providers, while creating training materials, implementation processes, and toolkits for operational readiness and BAU transition.
Location: Kazakhstan
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Execute Visa new solution initiatives impacting clients from a business operations perspective, including pilots and product changes.
  • •Partner with Solutions teams to represent client needs and ensure testing, setup requirements, and project artifacts enable faster BAU implementation.
  • •Incubate and refine accurate implementation documentation and create repeatable, scalable processes for new products and enhancements.
  • •Deliver training and produce implementation artifacts (processes, guides, presentations, forms, project plans, FAQs) for handover to Client Services delivery teams.
  • •Manage and coordinate project portfolios and pilots, communicating complex technical concepts and supporting client expectations through delivery and issue management.

Key Requirements

  • •Bachelor’s degree in Computer Science or Information Technology (or equivalent work experience in a business analyst role in software or financial services).
  • •Minimum 10+ years of IT system knowledge with understanding of project management, technology, and applications.
  • •Experience leading project management for retail banking, card schemes, or new technologies for the payments industry.
  • •Strong working knowledge of payment processing systems including message routing, authorization, clearing & settlement, and client connectivity.
  • •Fluency in English and experience with EMV contact/contactless, card payment systems, digital products/services, and API/SDK technologies.
Experience:10+ yearsPaymentsFinancial servicesRetail banking
Education:Bachelor's in Computer Science or Information Technology
Skills:Client focusedProblem-solvingAnalytical skillsCommunicationTime management
Languages:English
Tech Stack:APIsSDKsEMVNFCMobile paymentsCryptographyStablecoinsBlockchainAICopilotAnalytics assistantsAutomation platformsMS OfficeMS ProjectExcelPowerPointWordVisio

Company Brief

Visa
Global payments technology company that operates the VisaNet electronic payments network, facilitating credit, debit and digital transactions between consumers, merchants, financial institutions and governments worldwide.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1958
Glassdoor
Glassdoor: 3.8
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