Chief Operating Officer

Bupa
United Kingdom
Workplace: OnsiteFull timeFunction: Executive & General ManagementSkills: ["Leadership","Stakeholder management","People management","Governance","Continuous improvement"]

Lead strategic and operational leadership for Cromwell Hospital, reporting to the CEO and serving as a key Executive Team member. Own delivery of operational and financial performance targets, translate hospital strategy into executable plans, and drive continuous improvement to enhance efficiency, productivity, and patient experience. Oversee governance, risk management, business continuity, and major incident preparedness, while building high-performing teams and strong relationships across clinical and executive stakeholders to support growth and redevelopment.

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FursaFursa
Bupa
Bupa
1 day ago

Chief Operating Officer

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Last checked: 2 hours agoStatus: Live

Job Summary

Lead strategic and operational leadership for Cromwell Hospital, reporting to the CEO and serving as a key Executive Team member. Own delivery of operational and financial performance targets, translate hospital strategy into executable plans, and drive continuous improvement to enhance efficiency, productivity, and patient experience. Oversee governance, risk management, business continuity, and major incident preparedness, while building high-performing teams and strong relationships across clinical and executive stakeholders to support growth and redevelopment.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Executive & General Management
Seniority: CXO level

Key Responsibilities

  • •Provide visible, inspirational leadership across hospital operations to build a high-performing, patient-focused culture.
  • •Lead operational and financial performance targets, ensuring efficient use of resources and sustainable business success.
  • •Translate hospital strategy into clear operational plans and execute across all service areas.
  • •Drive continuous improvement initiatives to enhance operational efficiency, productivity, and patient experience.
  • •Oversee governance, risk management, regulatory compliance, emergency planning, and business continuity for operational readiness.

Pay and Benefits

Perks:Health InsurancePension PlanLife InsuranceAnnual BonusCompany CarGym Membership

Key Requirements

  • •Significant senior operational leadership experience in a large acute hospital, independent healthcare provider, or comparable environment.
  • •Proven experience leading large-scale, complex operations with accountability across multiple functions and large multidisciplinary teams.
  • •Demonstrated people leadership skills, including building, developing, and inspiring high-performing teams.
  • •Strong commercial acumen with P&L accountability and delivery of sustainable operational performance.
  • •Extensive understanding of healthcare operations, including service delivery, patient experience, and regulated healthcare governance (e.g., CQC requirements).
Experience:HealthcareHospital operations
Skills:LeadershipStakeholder managementPeople managementGovernanceContinuous improvement

Company Brief

Bupa
Bupa is an international healthcare group offering health insurance, care homes, hospitals, dental clinics, and health services. It provides private medical insurance and integrated care solutions across multiple countries for individuals and employers.
Industry: Health Insurance (Payers)
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: London, United Kingdom
Founded: 1947
WebsiteLinkedIn