Kerzer International

5 days ago

Lobby Host, One & Only One Za'abeel (Dubai, AE)

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Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Create memorable guest arrivals and departures as a Lobby Host at One&Only One Za’abeel. You will warmly greet guests, offer the One Welcome experience, escort them to the right areas, handle luggage and assist with parking and transport, and proactively anticipate needs. You’ll also maintain detailed knowledge of outlets, menus, events, and local recommendations while upholding Forbes and LQA standards and sharing VIP updates with the team.

Location: Dubai

Workplace: Onsite

Employment Type: Full time

Job Function: Hospitality & Food Service

Seniority: Entry level

Key Responsibilities

•Collaborate with the Front Office and Guest Services teams to ensure seamless arrival and departure.
•Greet and welcome guests warmly and engage with a sincere smile.
•Escort guests to the lobby, outlets, or other areas; provide room orientation aligned with Forbes and LQA standards.
•Offer the One Welcome experience, including serving refreshing amenities while guests wait in the lobby.
•Assist throughout the stay by responding to inquiries, anticipating special requests, and upholding Forbes and LQA service standards.

Key Requirements

•High School completed; University Degree is a plus.
•Minimum of 1 year of experience in guest relations or a similar role in a luxury hotel.
•Exceptional communication and interpersonal skills.
•Detailed-oriented with a strong eye for details.
•Excellent problem-solving and decision-making abilities; able to handle a fast-paced, multi-task environment.

Experience:1+ yearsLuxury hotelGuest relations

Education:High School

Skills:CommunicationInterpersonal skillsProblem-solvingDecision-makingAttention to detail

Languages:English

Company Brief

Kerzer International

Kerzner International develops and manages luxury resorts, hotels and branded leisure destinations worldwide, including Atlantis and One&Only properties, delivering integrated hospitality, entertainment and residential experiences at premier beachfront and destination locations.

Industry: Hotels & Resorts

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Funding: Private Equity Backed

Headquarters: Dubai, United Arab Emirates

Founded: 1972

Website LinkedIn

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Kerzer International

5 days ago

Lobby Host, One & Only One Za'abeel (Dubai, AE)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Location: Dubai

Workplace: Onsite

Employment Type: Full time

Job Function: Hospitality & Food Service

Seniority: Entry level

Key Responsibilities

•Collaborate with the Front Office and Guest Services teams to ensure seamless arrival and departure.
•Greet and welcome guests warmly and engage with a sincere smile.
•Escort guests to the lobby, outlets, or other areas; provide room orientation aligned with Forbes and LQA standards.
•Offer the One Welcome experience, including serving refreshing amenities while guests wait in the lobby.
•Assist throughout the stay by responding to inquiries, anticipating special requests, and upholding Forbes and LQA service standards.

Key Requirements

•High School completed; University Degree is a plus.
•Minimum of 1 year of experience in guest relations or a similar role in a luxury hotel.
•Exceptional communication and interpersonal skills.
•Detailed-oriented with a strong eye for details.
•Excellent problem-solving and decision-making abilities; able to handle a fast-paced, multi-task environment.

Experience:1+ yearsLuxury hotelGuest relations

Education:High School

Skills:CommunicationInterpersonal skillsProblem-solvingDecision-makingAttention to detail

Languages:English

Company Brief

Kerzer International

Industry: Hotels & Resorts

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Funding: Private Equity Backed

Headquarters: Dubai, United Arab Emirates

Founded: 1972

Website LinkedIn