eFX Client Services

Ensure clients have a seamless enablement experience on HSBC global markets digital products, primarily Foreign Exchange, with possible expansion into Fixed Income and Equities. Monitor and resolve daily client, sales, and trading issues across trading and research platforms, manage incident communications, and support electronic pricing and risk management. Provide demos, deliver timely management information to stakeholders, improve enablement through analytical problem-solving, and liaise with internal teams for feature delivery.