Field Technician I - LANSING, MI

Lumen
Lansing
Workplace: OnsiteFull timeUSD 42,975 - 57,299 annuallyFunction: Field Service, Maintenance & Skilled TradesEducation: high_schoolSkills: ["Customer service","Communication","Reliability","Professionalism","Teamwork"]

Support network operations for customer service in your assigned coverage area by assisting with network builds, installations, activations, and maintenance. Install and test customer-premise equipment, help troubleshoot cabling and circuit turn-up activities, and perform site inspections including battery maintenance. Coordinate vendor and site access, maintain accurate documentation, follow safety procedures, and participate in training and onboarding for future on-call rotations.

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FursaFursa
Lumen
Lumen
1 day ago

Field Technician I - LANSING, MI

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Support network operations for customer service in your assigned coverage area by assisting with network builds, installations, activations, and maintenance. Install and test customer-premise equipment, help troubleshoot cabling and circuit turn-up activities, and perform site inspections including battery maintenance. Coordinate vendor and site access, maintain accurate documentation, follow safety procedures, and participate in training and onboarding for future on-call rotations.
Location: Lansing
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Entry level

Key Responsibilities

  • •Support network builds, installations, and maintenance across assigned service areas.
  • •Install, activate, and test customer-premise equipment.
  • •Assist with cable installation, troubleshooting, and circuit turn-up activities.
  • •Conduct site inspections and support battery maintenance programs.
  • •Coordinate vendor and site access needs, maintain documentation, and follow safety and operational procedures.

Pay and Benefits

Salary: USD 42,975 - 57,299 annually
Perks:Health InsuranceDentalVision401kGym MembershipLearning Budget

Key Requirements

  • •High School Diploma or GED.
  • •Valid driver’s license and ability to travel within the assigned service area.
  • •Strong customer service and communication skills.
  • •Ability to learn technical concepts and apply training in a field environment.
  • •Ability to perform hands-on work in indoor and outdoor environments and work collaboratively in a team.
Experience:TelecommunicationsNetwork operationsField service
Education:High School
Skills:Customer serviceCommunicationReliabilityProfessionalismTeamwork
Licenses:Driver’s license

Company Brief

Lumen
Provides integrated communications, network, edge cloud, and security services to enterprise, government, and carrier customers, operating a global fiber network and delivering connectivity and managed IT solutions.
Industry: Telecommunications
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Monroe, United States
WebsiteLinkedIn