New Instructions Administrator

Davies
United Kingdom
Workplace: HybridContractFunction: Administration & Executive AssistanceEducation: high_schoolSkills: ["Attention to detail","Organisational skills","Communication","Teamwork","Time management"]

Join the Business Support File Opening Team to process new client instructions efficiently and accurately. You’ll manage high volumes of incoming emails and instructions via central inboxes and client portals, download and collate documentation, log work to maintain audit trails, and prioritise urgent items to meet service levels. The role also supports file closures and other operational admin tasks while ensuring compliance with data protection and regulatory requirements.

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Davies
Davies
4 hours ago

New Instructions Administrator

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Join the Business Support File Opening Team to process new client instructions efficiently and accurately. You’ll manage high volumes of incoming emails and instructions via central inboxes and client portals, download and collate documentation, log work to maintain audit trails, and prioritise urgent items to meet service levels. The role also supports file closures and other operational admin tasks while ensuring compliance with data protection and regulatory requirements.
Location: United Kingdom
Workplace: Hybrid
Employment Type: Contract
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Manage and process high volumes of incoming instructions and emails through central inboxes and client portals.
  • •Download, collate, and combine documentation from client portals and databases for accurate processing.
  • •Accurately log incoming work to maintain audit trails and ensure traceability.
  • •Prioritise urgent instructions and process within agreed timeframes and service levels.
  • •Maintain compliance with data protection requirements and support wider Business Support administrative tasks when required.

Pay and Benefits

Perks:Health InsurancePension

Key Requirements

  • •5 GCSEs at Grade A-C (or equivalent), including Maths and English.
  • •Basic Microsoft Outlook experience.
  • •Strong attention to detail and organisational skills.
  • •Good communication skills and ability to work effectively within a team.
  • •Ability to manage competing priorities and work to deadlines.
Education:High School
Skills:Attention to detailOrganisational skillsCommunicationTeamworkTime management
Tech Stack:Microsoft Outlook

Company Brief

Davies
Davies is a specialist professional services and technology firm delivering claims, underwriting, and risk solutions to insurers, reinsurers, brokers and regulated businesses globally, with major capabilities in claims management, forensics, and digital transformation.
Industry: Consulting
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Unicorn (USD 1B+)
Funding: Private Equity Backed
Headquarters: City of London, United Kingdom
Founded: 1968
Glassdoor
Glassdoor: 3.8
WebsiteLinkedInGlassdoor