Client Relationship Consultant 2 (Banker) Dubuque Main, IA (Sign-on Bonus $1,500)

U.S. Bancorp
Iowa
Workplace: OnsiteFull timeUSD 20 - 23Function: Customer Success & Account ManagementExperience: 3-4 yearsEducation: high_schoolSkills: ["Customer service","Interpersonal skills","Relationship building","Communication","Proactive problem-solving"]

Build trusted relationships with consumer and business customers through proactive outreach across in-person, appointment, and virtual channels. Assess customer needs, gather and process account information, and recommend deposit and loan solutions aligned to goals. Maintain deep knowledge of banking products, open new accounts, complete service requests, and submit credit applications. Educate customers on digital and self-service tools while partnering with branch teams to deliver an accurate, high-quality client experience.

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FursaFursa
U.S. Bancorp
U.S. Bancorp
3 months ago

Client Relationship Consultant 2 (Banker) Dubuque Main, IA (Sign-on Bonus $1,500)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 24 days agoStatus: Live

Job Summary

Build trusted relationships with consumer and business customers through proactive outreach across in-person, appointment, and virtual channels. Assess customer needs, gather and process account information, and recommend deposit and loan solutions aligned to goals. Maintain deep knowledge of banking products, open new accounts, complete service requests, and submit credit applications. Educate customers on digital and self-service tools while partnering with branch teams to deliver an accurate, high-quality client experience.
Location: Iowa
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Build and foster client relationships through proactive outreach and follow-up across in-person, appointment, and virtual channels.
  • •Assess customer banking needs, obtain and process customer and account information, and recommend deposit and loan solutions.
  • •Maintain working knowledge of consumer and business banking products and services, including digital and self-service offerings.
  • •Provide an optimal client experience by greeting clients, processing basic transactions, opening accounts, completing service requests, and submitting credit applications.
  • •Educate clients on emerging and self-service digital products and services and leverage available resources to optimize the client experience.

Pay and Benefits

Salary: USD 20 - 23
Perks:Health InsuranceDentalVisionLife InsuranceLong-term Disability401kPaid LeavePaid HolidayParental LeaveAdoption Assistance

Key Requirements

  • •High school diploma or equivalent.
  • •Typically 3 to 4 years of job-related retail banking experience or a combination of experience and commensurate training.
  • •Proven ability to build and foster client relationships through proactive outreach and follow-up.
  • •Ability to effectively engage and communicate with clients.
  • •Knowledge of applicable bank and branch policies, procedures, and support systems.
Experience:3-4 yearsRetail bankingFinancial services
Education:High School
Skills:Customer serviceInterpersonal skillsRelationship buildingCommunicationProactive problem-solving
Licenses:NMLS registration

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
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