Lead Supervisor F&B I

Tapestry
California
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Leadership","Customer focus","Coaching","Organizational skills","Problem-solving"]

Support store leadership to deliver exceptional guest experiences at the Coach Cabazon Coffee Shop. Drive daily sales goals and lead key selling behaviors, while providing real-time coaching and feedback to improve beverage craft, selling, and service. Assist with opening/closing, ordering and inventory, food safety, and visual merchandising standards. Handle customer concerns and operational issues with professionalism and urgency, and uphold Coach brand values in the local mall market.

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Tapestry
Tapestry
3 months ago

Lead Supervisor F&B I

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Last checked: 11 hours agoStatus: Live

Job Summary

Support store leadership to deliver exceptional guest experiences at the Coach Cabazon Coffee Shop. Drive daily sales goals and lead key selling behaviors, while providing real-time coaching and feedback to improve beverage craft, selling, and service. Assist with opening/closing, ordering and inventory, food safety, and visual merchandising standards. Handle customer concerns and operational issues with professionalism and urgency, and uphold Coach brand values in the local mall market.
Location: California
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Lead by example to deliver outstanding guest service and build lasting relationships.
  • •Support daily sales goals, motivate team performance, and drive key selling behaviors.
  • •Provide real-time feedback, training, and support to associates to elevate beverage craft, selling, and service.
  • •Assist with opening/closing, ordering and inventory management, food safety, and visual merchandising standards.
  • •Address customer concerns and operational issues professionally and with urgency.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveDisability InsuranceLearning Budget

Key Requirements

  • •1+ years of experience in retail or food service management.
  • •Experience in customer-facing roles and delegating tasks.
  • •Organizational skills and ability to work with food & beverage operating systems.
  • •Ability to meet store operating policies and standards, including food safety and cash handling.
  • •Ability to work a flexible schedule, including nights, weekends, and busy/holiday retail days.
Skills:LeadershipCustomer focusCoachingOrganizational skillsProblem-solving

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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