Network Operation Engineer, Physical Network Infrastructure

ByteDance
Singapore
Workplace: OnsiteFull timeFunction: IT Operations (Systems/Network Admin)Experience: 2+ yearsEducation: bachelorsSkills: ["Ownership","Troubleshooting","Collaboration","Communication"]

Own ByteDance’s global network incident response and operational stability across backbone, data centers, public cloud, Edge/CDN, and network gateways. Support day-to-day non-CN global network operations, collaborate with the 24/7 NOC team as an L2 engineer, and work cross-functionally with network and software teams to improve monitoring, tooling, and automation. Troubleshoot with ISPs/vendors, perform RCA, and support maintenance and change activities including post-change validation.

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FursaFursa
ByteDance
ByteDance
1 month ago

Network Operation Engineer, Physical Network Infrastructure

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 30 days agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Own ByteDance’s global network incident response and operational stability across backbone, data centers, public cloud, Edge/CDN, and network gateways. Support day-to-day non-CN global network operations, collaborate with the 24/7 NOC team as an L2 engineer, and work cross-functionally with network and software teams to improve monitoring, tooling, and automation. Troubleshoot with ISPs/vendors, perform RCA, and support maintenance and change activities including post-change validation.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: IT Operations (Systems/Network Admin)
Seniority: Mid level

Key Responsibilities

  • •Lead global network incident response and ensure operational stability across backbone, data centers, public cloud, Edge/CDN, and network gateways.
  • •Support day-to-day operations of non-CN global network infrastructure and respond to network incidents and emergencies to restore service.
  • •Partner with the 24*7 NOC team as an L2 operations engineer to maintain continuous global network operations.
  • •Improve operational tooling, monitoring platforms, and automation systems in collaboration with network architecture, deployment, and software engineering teams.
  • •Coordinate with ISPs and vendors to diagnose and resolve issues, conduct post-incident root cause analysis (RCA), and drive remediation; support maintenance and change activities including post-change monitoring.

Key Requirements

  • •Bachelor’s degree in Computer Science, Information Technology, Engineering, Mathematics, or a related technical field, or equivalent practical experience.
  • •2+ years of experience in network operations, network support, or network engineering.
  • •Strong understanding of network protocols including TCP/IP, DHCP, BGP, OSPF/IS-IS, and MPLS-related technologies.
  • •Ability to troubleshoot and resolve network incidents, including timely response during critical outages.
  • •Good communication skills and ability to collaborate across global teams.
Experience:2+ yearsData center networksCloud infrastructureISP environments
Education:Bachelor's
Skills:OwnershipTroubleshootingCollaborationCommunication
Tech Stack:TCP/IPDHCPBGPOSPFIS-ISMPLSSDNPythonShellEdge/CDNNetwork gatewaysNOC

Company Brief

ByteDance
Develops consumer internet and content platforms, including TikTok and other apps for short-form video, news, and entertainment. It also builds advertising, commerce, and creator tools that connect audiences, brands, and publishers across global markets.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Beijing, China
Founded: 2012
WebsiteLinkedIn