Service Advisor - BMW Fremont

AutoNation
Fremont
Workplace: OnsiteFull timeUSD 4,000 - 9,000 monthlyFunction: SalesEducation: high_schoolSkills: ["Communication","Consultative selling","Interpersonal skills","Organizational skills","Customer follow-up"]

Serve as the go-between between Service Technicians and customers in a fast-paced dealership service department. Set up and manage customer service appointments, greet customers, assess vehicle needs, and explain technician recommendations in clear language. Use a consultative approach to drive ongoing maintenance and upsell opportunities, while producing transparent repair orders and following up to ensure satisfaction and meet sales and customer-experience targets.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
AutoNation
AutoNation
1 day ago

Service Advisor - BMW Fremont

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Serve as the go-between between Service Technicians and customers in a fast-paced dealership service department. Set up and manage customer service appointments, greet customers, assess vehicle needs, and explain technician recommendations in clear language. Use a consultative approach to drive ongoing maintenance and upsell opportunities, while producing transparent repair orders and following up to ensure satisfaction and meet sales and customer-experience targets.
Location: Fremont
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Set, confirm, and prepare for customer service appointments to ensure a great service experience.
  • •Meet or exceed targeted sales goals and the targeted customer satisfaction index.
  • •Determine vehicle needs using customer information, walk-around, inspections, and test drives.
  • •Produce repair orders with clear cost and time estimates and maintain transparency.
  • •Communicate with technicians and parts associates to support timely work completion and follow up with customers to ensure satisfaction.

Pay and Benefits

Salary: USD 4,000 - 9,000 monthly
Perks:401kHealth InsuranceDentalVisionMaternity Leave

Key Requirements

  • •High school diploma or equivalent.
  • •Proven ability to provide an exceptional customer experience.
  • •Ability to set and achieve targeted goals.
  • •Prior sales experience preferred but not required.
  • •Valid in-state driver’s license and an acceptable, safe driving record.
Education:High School
Skills:CommunicationConsultative sellingInterpersonal skillsOrganizational skillsCustomer follow-up
Licenses:In-state driver's license

Company Brief

AutoNation
AutoNation is a leading automotive retailer in the United States, operating a network of new and used vehicle dealerships, service centers, and parts operations while offering financing, insurance, and vehicle remarketing services.
Industry: Retail (Offline)
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Fort Lauderdale, United States
Founded: 1996
WebsiteLinkedIn