Sr. Clinic Operations Specialist - Northern California (Remote)

Rula
San Francisco, San Jose, Sacramento
Workplace: RemoteFull timeUSD 91,000 - 106,400 annuallyFunction: Healthcare (Clinical, Medical, Wellness)Skills: ["Problem-solving","Collaboration","Communication","Stakeholder management","Empathy"]

Own the physical readiness and daily operations for Rula’s Northern California clinics, directly supporting therapists in the field. Lead hands-on setup of new clinic spaces, remove operational roadblocks, and ensure reliable clinic workflows for providers and patients. Serve as the primary local point of contact for platform/scheduling and coordinate with internal teams like Support, Marketing, and Provider Success. Use Google Sheets and dashboards to track performance and improve operations.

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FursaFursa
Rula
Rula
3 days ago

Sr. Clinic Operations Specialist - Northern California (Remote)

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Last checked: 1 hour agoStatus: Live

Job Summary

Own the physical readiness and daily operations for Rula’s Northern California clinics, directly supporting therapists in the field. Lead hands-on setup of new clinic spaces, remove operational roadblocks, and ensure reliable clinic workflows for providers and patients. Serve as the primary local point of contact for platform/scheduling and coordinate with internal teams like Support, Marketing, and Provider Success. Use Google Sheets and dashboards to track performance and improve operations.
Location: San Francisco, San Jose, Sacramento
Workplace: Remote
Employment Type: Full time
Job Function: Healthcare (Clinical, Medical, Wellness)
Seniority: Mid level

Key Responsibilities

  • •Support therapists in the field by owning physical readiness and daily management of Northern California clinic locations.
  • •Lead hands-on setup for brand-new clinic spaces and manage day-to-day clinic operations.
  • •Resolve physical and administrative roadblocks impacting access, inventory, room bookings, and operations.
  • •Serve as primary local point of contact for therapists, including empathetic resolution of platform and scheduling issues.
  • •Collaborate with internal teams (Support, Marketing, Provider Success) and use dashboards/Sheets to monitor office performance and improve operations.
Travel: High travel

Pay and Benefits

Salary: USD 91,000 - 106,400 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kPaid LeaveParental LeaveHome OfficeWellness Stipend

Key Requirements

  • •3+ years of hands-on operational experience in office operations, property management, event management, or customer service.
  • •Independently identify and resolve physical or administrative roadblocks (e.g., access controls, keycards, inventory, room bookings) with durable solutions.
  • •Ensure daily clinic operations run smoothly, reliably, and efficiently for providers and patients.
  • •Strong written and verbal communication to clear roadblocks and align stakeholders.
  • •Ability to serve as the primary local point of contact for therapists, resolving platform and scheduling issues.
Experience:HealthcareStartup
Skills:Problem-solvingCollaborationCommunicationStakeholder managementEmpathy
Tech Stack:Google SheetsHex dashboardsOps Apps

Company Brief

Rula
Rula (formerly Path Mental Health) is a digital behavioral-health company connecting patients with licensed therapists and psychiatric providers, focused on insurance-covered, accessible therapy and medication management delivered via a national telehealth platform.
Industry: Mental Health
Company Size: Large (251 to 1,000 employees)
Revenue: USD 250M to 500M
Growth: Scaleup
Funding: Series C
Headquarters: Los Angeles, CA, United States
Founded: 2019
WebsiteLinkedIn