Desktop Support Associate-Field Tech
NTT
Mexico
Workplace: OnsiteFull timeFunction: IT Support & HelpdeskExperience: 3-5 yearsEducation: high_schoolSkills: ["Client service","Compliance","Monitoring","Security awareness"]Provide onsite desktop support for employee devices, including software deployments, updates, and security patching. Ensure compliance with security policies and handle escalated Level 2 technical incidents involving system-level or network policy interventions. Administer Active Directory user lifecycle tasks and manage Group Policies (GPOs). Support endpoint management and monitoring, with strong Windows environment knowledge and client service skills.
