Personal Banker Associate I - Pooler and Surrounding Areas

Fifth Third Bancorp
United States
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditSkills: ["Consultative sales","Customer relationship building","Risk management","Communication","Professionalism"]

Become a Retail Personal Banker I through a 4–8 week onboarding and education program with rotations in operations and sales/service. Use a consultative sales process and Financial Needs Assessment to build customer profiles, recommend retail consumer and small business solutions, and proactively reach out using approved marketing tools. Focus on cross-selling, meeting production goals, guiding CSRs on referrals, and processing teller transactions while managing risk and maintaining customer trust.

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Fifth Third Bancorp
Fifth Third Bancorp
1 day ago

Personal Banker Associate I - Pooler and Surrounding Areas

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Last checked: 18 hours agoStatus: Live

Job Summary

Become a Retail Personal Banker I through a 4–8 week onboarding and education program with rotations in operations and sales/service. Use a consultative sales process and Financial Needs Assessment to build customer profiles, recommend retail consumer and small business solutions, and proactively reach out using approved marketing tools. Focus on cross-selling, meeting production goals, guiding CSRs on referrals, and processing teller transactions while managing risk and maintaining customer trust.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Use the consultative sales process and Financial Needs Assessment to build customer profiles and identify financial needs.
  • •Recommend appropriate solutions using in-depth knowledge of retail consumer and small business products/services.
  • •Proactively reach out to customers using CAMP and other approved marketing tools to set appointments for periodic financial reviews.
  • •Focus on cross-selling and outside sales activities, including memberships and community financial literacy events, as directed.
  • •Participate in consumer loan and bankcard processes and support the opening/closing process, while processing teller transactions and managing fraud risk.
Travel: Medium travel

Key Requirements

  • •Complete a 4–8 week onboarding and education program with rotations in operations and Sales & Service, followed by a certification.
  • •College degree or work experience with transferrable skills, or a combination of education and experience.
  • •Experience in the financial industry preferred.
  • •Demonstrated ability to perform sales activities to acquire new customers and cross-sell to established customers.
  • •Must be able to demonstrate advanced math skills for analysis of credit and financial information; this position requires S.A.F.E. Act registration via NMLS at the time of employment.
Experience:Financial industry
Skills:Consultative salesCustomer relationship buildingRisk managementCommunicationProfessionalism
Certifications:S.A.F.E. Act registration
Tech Stack:NMLS

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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Glassdoor: 3.7
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