Technical Services Engineer

MongoDB
Bengaluru
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 5-8 yearsSkills: ["Java","Python","Ruby","C","C++","C#","JavaScript","Node.js","Go","PHP","Perl","Linux","Networking","Troubleshooting","Communication","Teamwork","AI"]

Technical Services Engineer role focusing on advising customers, solving complex MongoDB problems, and optimizing performance across database servers, drivers, cloud and infrastructure. In Bengaluru for a hybrid/onsite model, you’ll work with large customers, apply best practices for MongoDB at scale, and contribute to internal tools and diagnostics while collaborating with product and development teams.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
MongoDB
MongoDB
2 months ago

Technical Services Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Technical Services Engineer role focusing on advising customers, solving complex MongoDB problems, and optimizing performance across database servers, drivers, cloud and infrastructure. In Bengaluru for a hybrid/onsite model, you’ll work with large customers, apply best practices for MongoDB at scale, and contribute to internal tools and diagnostics while collaborating with product and development teams.
Location: Bengaluru
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Work alongside our largest customers to resolve complex questions on architecture, performance, recovery, security, and related topics.
  • •Be an expert resource on best practices for running MongoDB at scale and advocate for customer needs by interfacing with product management and development teams.
  • •Contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics.
  • •Collaborate with cross-functional teams to understand customer workloads and provide holistic problem analysis from application to storage.
  • •Help customers succeed with MongoDB by applying deep technical knowledge and strong communication skills.

Key Requirements

  • •5 to 8 years of relevant experience.
  • •Systems engineering experience, including Linux performance, memory management, I/O tuning, configuration, security, storage, networking, clusters, and troubleshooting.
  • •Good understanding of Networking concepts and protocols (DNS, TCP/IP, SSL/TLS, etc.).
  • •Broad awareness of customer workloads and use cases, including performance, availability, and scalability.
  • •Experience analyzing issues holistically, from the application tier through the database, down to the storage.
Experience:5-8 yearsIT servicesDatabaseCloudAPAC
Skills:JavaPythonRubyCC++C#JavaScriptNode.jsGoPHPPerlLinuxNetworkingTroubleshootingCommunicationTeamworkAI
Languages:English
Tech Stack:JavaPythonRubyCC++C#JavaScriptNode.jsGoPHPPerlLinuxDNSTCP/IPSSL/TLSMongoDBAtlasCloud ManagerDiagnosticsAI-assisted tools

Company Brief

MongoDB
Develops MongoDB, a leading general-purpose, document-based database platform that enables developers and enterprises to build scalable, high-performance applications with flexible data models and cloud-native capabilities.
Industry: Data Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York, United States
Founded: 2007
Glassdoor
Glassdoor: 4.1
WebsiteLinkedIn