Workforce Analyst

Wing Assistant
Philippines
Workplace: OnsiteFull timePHP 25,000 - 30,000 monthlyFunction: Program & Project Management (PMO)Experience: 1-2 yearsSkills: ["Calendar management","Communication","Problem-solving","Stakeholder management","Detail-oriented"]

The Workforce Analyst coordinates end-to-end onboarding and scheduling for Virtual Assistants, collaborating with Sales, CSM, Talent Acquisition, Training, and Operations to ensure seamless onboarding. Responsible for cross-functional handoffs, tracking readiness, and proactive communication to keep Day 1 execution smooth and fully informed.

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FursaFursa
Wing Assistant
Wing Assistant
6 months ago

Workforce Analyst

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

The Workforce Analyst coordinates end-to-end onboarding and scheduling for Virtual Assistants, collaborating with Sales, CSM, Talent Acquisition, Training, and Operations to ensure seamless onboarding. Responsible for cross-functional handoffs, tracking readiness, and proactive communication to keep Day 1 execution smooth and fully informed.
Location: Philippines
Workplace: Onsite
Employment Type: Full time
Job Function: Program & Project Management (PMO)

Key Responsibilities

  • •Coordinate the onboarding timeline for matched VAs from “match confirmed” through “ready for Day 1.”
  • •Act as the central point of contact to ensure schedule alignment across Sales, CSM, TA, Training, and Ops.
  • •Partner with Sales + CSM to capture and schedule client context transfer (business overview, goals, scope, tools, working hours, success metrics).
  • •Maintain an onboarding tracker with clear milestones, owners, dates, and status updates.
  • •Provide daily/weekly status updates to the Workforce Manager and relevant stakeholders.

Pay and Benefits

Salary: PHP 25,000 - 30,000 monthly
Perks:HmoPaid Leave

Key Requirements

  • •1–2 years of experience in scheduling, operations coordination, workforce coordination, onboarding coordination, or similar roles.
  • •Strong cross-functional coordination experience with multiple stakeholders and deadlines.
  • •Excellent written and verbal communication skills.
  • •High attention to detail and strong follow-through.
  • •Comfortable working in fast-paced environments with shifting priorities.
Experience:1-2 yearsOutsourcingStaffingVirtual assistants
Skills:Calendar managementCommunicationProblem-solvingStakeholder managementDetail-oriented
Tech Stack:Google WorkspaceMySQLDiscordSlackCRMsClickUpIEXGenesys

Company Brief

Wing Assistant
Provides remote virtual assistant and administrative support services, matching businesses with trained assistants for tasks like scheduling, email management, research, and operations to improve productivity and reduce overhead.
Industry: Recruitment Agencies
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