Key Account Manager

Foodics
Riyadh
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 6+ yearsEducation: bachelorsSkills: ["Communication","Negotiation","Presentation","Strategic thinking","Data analysis","Customer focus","Prioritization"]

Manage and nurture relationships with enterprise key accounts, driving revenue growth through upselling, cross-selling, and contract renewals. Serve as the primary point of contact, advocate internally, and ensure successful adoption and deployment of Foodics solutions. Track account metrics, gather customer feedback, and collaborate with Sales, Onboarding, Marketing, and Product to improve service and maximize ROI for clients. Stay ahead of market trends and competitor activity.

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FursaFursa
Foodics
Foodics
2 days ago

Key Account Manager

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 day agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Manage and nurture relationships with enterprise key accounts, driving revenue growth through upselling, cross-selling, and contract renewals. Serve as the primary point of contact, advocate internally, and ensure successful adoption and deployment of Foodics solutions. Track account metrics, gather customer feedback, and collaborate with Sales, Onboarding, Marketing, and Product to improve service and maximize ROI for clients. Stay ahead of market trends and competitor activity.
Location: Riyadh
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Sr. Manager level

Key Responsibilities

  • •Build and maintain long-lasting relationships with enterprise key clients by understanding business needs and objectives.
  • •Identify upselling and cross-selling opportunities to expand product and service usage.
  • •Drive revenue growth through effective account management, negotiation, and contract renewals.
  • •Act as primary point of contact for key clients, advocating internally and ensuring satisfaction.
  • •Monitor key account metrics, gather feedback, and collaborate with cross-functional teams to improve adoption and service.

Pay and Benefits

Perks:Annual BonusEquityLearning Budget

Key Requirements

  • •Bachelor’s degree in Business, Marketing, or related field (MBA preferred).
  • •6+ years of experience in key account management in F&B, SaaS, ERP, or Tech.
  • •Demonstrated success driving revenue growth and managing large enterprise accounts.
  • •Strong communication, negotiation, and presentation skills.
  • •Fluency in Arabic and English; customer-focused and able to manage multiple priorities.
Experience:6+ yearsF&BSaaSERPTech
Education:Bachelor's in Business, Marketing, or related field
Skills:CommunicationNegotiationPresentationStrategic thinkingData analysisCustomer focusPrioritization
Languages:ArabicEnglish

Company Brief

Foodics
Provides a cloud-based POS and restaurant management platform for F&B businesses, offering order management, inventory, analytics, payments, and integrations to help restaurants, cafes, and chains run operations and grow revenue across the Middle East and beyond.
Industry: Restaurants & Food Service
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Funding: Series D
Headquarters: Riyadh, Saudi Arabia
Founded: 2014
WebsiteLinkedIn