Unemployment Claims Associate

Distro
United States
Workplace: OnsiteFull timeUSD 22 - 24 hourlyFunction: Insurance & ActuarialEducation: high_schoolSkills: ["Client support","Integrity","Compliance","Organizational skills","Attention to detail","Clear communication","Proactive communication","Team collaboration","Adaptability","Follow-through","Ability to learn new platforms"]

Coordinate unemployment claims responses for clients, manage assigned claims within state and organizational deadlines, and communicate with client contacts, internal teams, and state agencies. Maintain client data in unemployment tracking software, monitor the claims inbox, and handle portal correspondence. Provide guidance on best practices while emphasizing integrity and compliance, participate in the call queue, and support POA administration as needed.

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FursaFursa
Distro
Distro
1 month ago

Unemployment Claims Associate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 23 hours agoStatus: Live

Job Summary

Coordinate unemployment claims responses for clients, manage assigned claims within state and organizational deadlines, and communicate with client contacts, internal teams, and state agencies. Maintain client data in unemployment tracking software, monitor the claims inbox, and handle portal correspondence. Provide guidance on best practices while emphasizing integrity and compliance, participate in the call queue, and support POA administration as needed.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Insurance & Actuarial
Seniority: Entry level

Key Responsibilities

  • •Manage and respond to assigned unemployment claims within required deadlines.
  • •Collaborate with client contacts and internal teams to address unemployment-related issues and ensure client satisfaction.
  • •Respond to state agency inquiries promptly and professionally and participate in the unemployment call queue.
  • •Monitor and manage the unemployment email inbox and review state portal correspondence as assigned.
  • •Maintain accurate client data in unemployment tracking software and create/assign tasks for unemployment POA administration when necessary.

Pay and Benefits

Salary: USD 22 - 24 hourly

Key Requirements

  • •Manage and respond to assigned unemployment claims within required deadlines.
  • •Collaborate with designated client contacts and internal teams on unemployment-claims matters.
  • •Communicate with state agencies promptly and professionally to resolve inquiries.
  • •Provide guidance to clients on unemployment claim responses while emphasizing integrity and compliance.
  • •Maintain accurate client data in unemployment tracking software and manage inbox/portal correspondence as assigned.
Education:High School
Skills:Client supportIntegrityComplianceOrganizational skillsAttention to detailClear communicationProactive communicationTeam collaborationAdaptabilityFollow-throughAbility to learn new platforms
Tech Stack:Microsoft OfficeOutlookMicrosoft TeamsExcelWordPowerPointAdobe AcrobatHRISCRMUnemployment tracking softwareState portalsVideo conferencingChatEmailPhone

Company Brief

Distro
Provides a SaaS platform to simplify app distribution and release management, helping developers and teams build, share, and deploy mobile and web app builds to testers and stores.
Industry: Developer Tools
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