Front Desk Agent

Create a welcoming experience for residents and hotel guests by greeting, registering, and assisting with requests and inquiries. Manage front-desk operations including check-out, cash handling, package/mail coordination, and access for authorized visitors. Resolve complaints, provide information on amenities and operating hours, and coordinate with leasing and property teams for move-ins, move-outs, and events. Support community engagement activities and keep accurate documentation and reports while maintaining a professional, detail-oriented presence.