Client Support - Fixed Term (12 Months) (New Delhi, National Capital Territory, IN, 110001)

HSBC
Delhi
Workplace: OnsiteContractFunction: Product ManagementExperience: 1+ yearsEducation: bachelorsSkills: ["Communication","Interpersonal skills","Teamwork","Service orientation","Attention to detail"]

Join the Global Asset Management team to provide timely, error-free transaction reporting and manage customer communications for investor services, with a focus on corporate customers. Interface with service providers to flag discrepancies, process efficiency suggestions, and support monthly reporting. Ensure compliance with regulatory requirements, process manuals, and FIM, while contributing to knowledge management and recruitment/contingency/leave planning.

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FursaFursa
HSBC
HSBC
13 hours ago

Client Support - Fixed Term (12 Months) (New Delhi, National Capital Territory, IN, 110001)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Join the Global Asset Management team to provide timely, error-free transaction reporting and manage customer communications for investor services, with a focus on corporate customers. Interface with service providers to flag discrepancies, process efficiency suggestions, and support monthly reporting. Ensure compliance with regulatory requirements, process manuals, and FIM, while contributing to knowledge management and recruitment/contingency/leave planning.
Location: Delhi
Workplace: Onsite
Employment Type: Contract · Permanent
Job Function: Product Management
Seniority: Entry level

Key Responsibilities

  • •Ensure timely and error-free transaction reporting for transactions received at the Investor Service Centre
  • •Manage customer communication to achieve timely resolution
  • •Deliver distribution and investor services with special focus on corporate customers
  • •Interface with service providers to highlight discrepancies or gaps in a timely manner
  • •Ensure compliance with regulatory requirements and process manual/FIM while contributing to reporting and knowledge management

Pay and Benefits

Perks:Flexible Working

Key Requirements

  • •NISM VA certification cleared with a valid certification
  • •1+ years of client-facing experience handling service and queries
  • •Good understanding of mutual fund/security markets
  • •Strong verbal and written communication, team and interpersonal skills
  • •Compliance with applicable regulatory requirements and process manual/FIM
Experience:1+ yearsMutual fundsSecurity marketsInvestor servicesCorporate customers
Education:Bachelor's
Skills:CommunicationInterpersonal skillsTeamworkService orientationAttention to detail
Certifications:NISM VA
Tech Stack:AI-enabled tools

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn