Solution Sales Graduate (BytePlus) - 2027 Start

ByteDance
Bangkok
Full timeFunction: SalesSkills: ["Client engagement","Collaboration","Customer success"]

Drive customer success for a portfolio of enterprise clients by owning the full lifecycle—from onboarding and training to ongoing support, adoption, advocacy, and retention. Work closely with the sales team and broader business to monitor adoption and account health, identify risks and growth opportunities, and support cross-sell and upsell. Provide feedback to the product team to shape the roadmap and help improve the customer lifecycle process.

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FursaFursa
ByteDance
ByteDance
3 days ago

Solution Sales Graduate (BytePlus) - 2027 Start

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Drive customer success for a portfolio of enterprise clients by owning the full lifecycle—from onboarding and training to ongoing support, adoption, advocacy, and retention. Work closely with the sales team and broader business to monitor adoption and account health, identify risks and growth opportunities, and support cross-sell and upsell. Provide feedback to the product team to shape the roadmap and help improve the customer lifecycle process.
Location: Bangkok
Employment Type: Full time
Job Function: Sales
Seniority: Graduate level

Key Responsibilities

  • •Own the customer success outcomes for product adoption, customer satisfaction, and account health for a designated portfolio.
  • •Manage onboarding, training, support, and retention for client accounts.
  • •Collaborate with internal teams to define and improve the customer lifecycle process.
  • •Identify cross-sell and upsell opportunities with the sales team.
  • •Provide feedback to the business and product teams to help define the product roadmap and manage customer success platforms to a high standard.

Key Requirements

  • •Completing or having recently completed a Bachelor's or Master's degree in Business Administration, Computer Science, or a related discipline.
  • •Understanding of the client base and the challenges they face.
  • •Experience or understanding of AI, LLMs, or Cloud solutions and models.
  • •Prior internship experience in a Sales or Business Development function in a B2B SaaS, MaaS, IaaS, or PaaS organization.
Education:
Skills:Client engagementCollaborationCustomer success
Tech Stack:GenAIAILLMsCloudSaaSMaaSIaaSPaaS

Company Brief

ByteDance
Develops consumer internet and content platforms, including TikTok and other apps for short-form video, news, and entertainment. It also builds advertising, commerce, and creator tools that connect audiences, brands, and publishers across global markets.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Beijing, China
Founded: 2012
WebsiteLinkedIn