Sr Customer Development Rep Hangzhou HZH Sub-branch (Hangzhou, ZJ, CN, 310016)

HSBC
Hangzhou
Workplace: OnsiteFull timeFunction: Product ManagementExperience: 1+ yearsEducation: bachelorsSkills: ["Presentation","Sales","Objection handling","Communication","Customer service orientation"]

Drive Premier Acquisition by acquiring new-to-bank customers for Premier clients through central or self-generated leads. Complete simple retail sales to deliver high-quality service to high-value personal clients, while meeting customer satisfaction standards. Build strong relationships with internal business partners such as WPB and Marketing, and provide consistent, high-standard customer service in a fast-changing regulatory environment.

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FursaFursa
HSBC
HSBC
2 days ago

Sr Customer Development Rep Hangzhou HZH Sub-branch (Hangzhou, ZJ, CN, 310016)

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Last checked: 15 hours agoStatus: Live

Job Summary

Drive Premier Acquisition by acquiring new-to-bank customers for Premier clients through central or self-generated leads. Complete simple retail sales to deliver high-quality service to high-value personal clients, while meeting customer satisfaction standards. Build strong relationships with internal business partners such as WPB and Marketing, and provide consistent, high-standard customer service in a fast-changing regulatory environment.
Location: Hangzhou
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Implement Premier Acquisition strategies to acquire new-to-bank customers via central or self-generated leads.
  • •Complete simple retail sales to deliver high-quality service to high-value personal clients.
  • •Develop strong working relationships with relevant business areas (e.g., WPB and Marketing).
  • •Deliver high-standard customer service to meet customer satisfaction requirements.
  • •Identify client needs and develop them into HSBC customers through bank or self-developed channels.

Key Requirements

  • •Bachelor's degree or equivalent experience.
  • •Minimum of one year of proven and progressive financial services and/or retail sales experience.
  • •Sound knowledge of deposits and WEM products, including mortgage products.
  • •Knowledge of laws/regulations, consumer trends, competitor offerings, and economic/foreign currency market trends.
  • •Strong presentation and sales skills, including objection handling and working under pressure.
Experience:1+ yearsFinancial servicesRetail bankingWealth management
Education:Bachelor's
Skills:PresentationSalesObjection handlingCommunicationCustomer service orientation

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn