Birlasoft

3 months ago

Team Lead-Cloud & Infra Operations (MEXICO CUST SITE, MX)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Lead onsite IT support for a Mexico customer site, overseeing end-user computing, hardware deployment, software installation, and security upgrades. Manage deskside support engineering activities, coordinate onboarding/offboarding, asset management, and local incident response, while ensuring integration with global IT services and infrastructure.

Location: Mexico City

Workplace: Hybrid

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Lead onsite IT support and manage end-user computing issues for desktop computing environment, production applications and hardware.
•Build and deploy Windows, Mac or other hardware for new joiner laptops and laptop upgrades.
•Install authorised software on laptops and desktops.
•Ensure security and upgrades are applied to desktops and laptops and kept up to date.
•Deploy antivirus to all desktops and laptops.

Key Requirements

•Analyses and resolves information system issues related to the desktop computing environment, production applications and hardware.
•Build and deploy Windows, Mac or other hardware for new joiner laptops and laptop upgrades.
•Installing authorised software to laptops and desktops.
•Ensuring security and upgrades are applied to desktops and laptops and kept up to date.
•Antivirus installation to all desktops and laptops.

Experience:It supportEnd user computingDeskside support

Skills:Problem-solvingCommunicationTeamwork

Tech Stack:WindowsMacOSAntivirusHardware deploymentIT asset management

Company Brief

Birlasoft

Birlasoft is a global IT services and digital solutions provider delivering consulting, enterprise applications, cloud, and infrastructure services to enterprises across industries, helping accelerate digital transformation and business modernization.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 500M to 1B

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Noida, India

Website LinkedIn

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Birlasoft

3 months ago

Team Lead-Cloud & Infra Operations (MEXICO CUST SITE, MX)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Location: Mexico City

Workplace: Hybrid

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Lead onsite IT support and manage end-user computing issues for desktop computing environment, production applications and hardware.
•Build and deploy Windows, Mac or other hardware for new joiner laptops and laptop upgrades.
•Install authorised software on laptops and desktops.
•Ensure security and upgrades are applied to desktops and laptops and kept up to date.
•Deploy antivirus to all desktops and laptops.

Key Requirements

•Analyses and resolves information system issues related to the desktop computing environment, production applications and hardware.
•Build and deploy Windows, Mac or other hardware for new joiner laptops and laptop upgrades.
•Installing authorised software to laptops and desktops.
•Ensuring security and upgrades are applied to desktops and laptops and kept up to date.
•Antivirus installation to all desktops and laptops.

Experience:It supportEnd user computingDeskside support

Skills:Problem-solvingCommunicationTeamwork

Tech Stack:WindowsMacOSAntivirusHardware deploymentIT asset management

Company Brief

Birlasoft

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 500M to 1B

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Noida, India

Website LinkedIn