Staff Universal Banker (Pontianak, Central Kalimantan, ID, 78117)

HSBC
Indonesia
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditEducation: bachelorsSkills: ["Communication","Work under pressure"]

Provide excellent customer service by introducing appropriate HSBC bank products and services to customer queries. Support operational and administrative duties, including promotional offers and cross-selling to existing customers. Guide customers digitally with technical support for system access, record and follow up complaints, and manage operational risk in line with HSBC rules and procedures. Fresh graduates are welcome.

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FursaFursa
HSBC
HSBC
3 days ago

Staff Universal Banker (Pontianak, Central Kalimantan, ID, 78117)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 1 week ago

Job Summary

Provide excellent customer service by introducing appropriate HSBC bank products and services to customer queries. Support operational and administrative duties, including promotional offers and cross-selling to existing customers. Guide customers digitally with technical support for system access, record and follow up complaints, and manage operational risk in line with HSBC rules and procedures. Fresh graduates are welcome.
Location: Indonesia
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Graduate level

Key Responsibilities

  • •Provide excellent service by introducing appropriate bank services/products to customer queries.
  • •Perform operational duties and support functions.
  • •Offer product promos and existing products directly to customers.
  • •Conduct cross-sell of products to existing customers and provide digital product/direct technical guidance for system access.
  • •Record and follow up customer complaints and manage operational risk in line with rules and procedures.

Key Requirements

  • •Indonesia Citizen only.
  • •Bachelor’s degree; fresh graduates are welcome.
  • •Experience as Admin Staff would be an advantage.
  • •Good communication skills.
  • •Proficient in English and computer literate, able to work under pressure.
Education:Bachelor's
Skills:CommunicationWork under pressure
Languages:English

Eligibility

Nationality:Indonesia National

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn