Systems Engineering Specialist Advisor

NTT
Bengaluru
Workplace: HybridFull timeFunction: IT Support & HelpdeskExperience: 4+ yearsEducation: bachelorsSkills: ["Stakeholder management","Communication","Troubleshooting","Independent prioritization","Client relationship management"]

Provide day-to-day functional support for Oracle Fusion Cloud Financials, including GL, AP, AR, Fixed Assets, Cash Management, Expenses, and Subledger Accounting. Own incident resolution within SLAs with root-cause analysis and permanent corrective actions, deliver enhancements and configuration changes, and support month/quarter/year-end close. Coordinate Oracle quarterly update assessments, regression testing, and production deployments while maintaining documentation and driving continuous improvement with Finance and IT stakeholders.

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FursaFursa
NTT
NTT
4 weeks ago

Systems Engineering Specialist Advisor

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Source: Company careers pageValidated by: Fursa AI
Last checked: 22 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Provide day-to-day functional support for Oracle Fusion Cloud Financials, including GL, AP, AR, Fixed Assets, Cash Management, Expenses, and Subledger Accounting. Own incident resolution within SLAs with root-cause analysis and permanent corrective actions, deliver enhancements and configuration changes, and support month/quarter/year-end close. Coordinate Oracle quarterly update assessments, regression testing, and production deployments while maintaining documentation and driving continuous improvement with Finance and IT stakeholders.
Location: Bengaluru
Workplace: Hybrid
Employment Type: Full time
Job Function: IT Support & Helpdesk
Seniority: Mid level

Key Responsibilities

  • •Provide ongoing functional support and troubleshooting across Oracle Fusion Cloud Financials modules including GL, AP, AR, Fixed Assets, Cash Management, Expenses, and Subledger Accounting.
  • •Manage and resolve support tickets within SLAs, performing root cause analysis on recurring issues and implementing permanent corrective actions.
  • •Assess, design, and deliver system enhancements and configuration changes as business requirements evolve.
  • •Support month-end, quarter-end, and year-end close activities by monitoring and resolving period-close issues to minimize Finance downtime.
  • •Lead Oracle quarterly update assessments, coordinating regression testing and overseeing deployment into Production.

Key Requirements

  • •4+ years of Oracle Fusion Cloud Financials functional experience with post-go-live support and/or managed services delivery.
  • •Hands-on expertise across two or more Fusion Financials modules (GL, AP, AR, Fixed Assets, Cash Management, Expenses).
  • •Experience with Subledger Accounting (SLA) rule management, journal source configuration, and period-close accounting processes.
  • •Ability to manage functional incidents within ITSM frameworks such as ServiceNow, Jira, or equivalent ticketing tools.
  • •Working knowledge of ITIL service management principles (incident, problem, change, and release management).
Experience:4+ yearsOracle FusionFinancial servicesManaged services
Education:Bachelor's in Finance, Accounting, Information Systems
Skills:Stakeholder managementCommunicationTroubleshootingIndependent prioritizationClient relationship management
Certifications:Oracle Fusion Cloud Financials certificationITIL Foundation
Languages:EnglishSpanishPortuguese
Tech Stack:Oracle Fusion Cloud FinancialsGeneral Ledger (GL)Accounts Payable (AP)Accounts Receivable (AR)Fixed Assets (FA)Cash Management (CM)ExpensesSubledger Accounting (SLA)ServiceNowJiraITILITSMOracle Fusion reportingOTBIFinancial Reporting Studio (FRS)Oracle Smart ViewMicrosoft OfficeMicrosoft WordExcelPowerPoint

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn