Sales and Service Leader - Full Time (Dedham, MA, US, 02026)

Sephora
United States
Workplace: OnsiteFull timeUSD 26 - 30 hourlyFunction: SalesExperience: 2+ yearsSkills: ["Leadership","Coaching","Communication","Customer focus","Team collaboration"]

Lead Sephora store success by inspiring and coaching your team to deliver exceptional client service and achieve sales goals. Drive performance through client engagement, product knowledge, and personalized recommendations while supporting onboarding, training, and continuous learning. Help with daily operations including inventory, visual merchandising, and store standards. Foster an inclusive culture, uphold company policies, and meet required weekly shift/hour availability, including nights, weekends, and holidays.

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FursaFursa
Sephora
Sephora
1 day ago

Sales and Service Leader - Full Time (Dedham, MA, US, 02026)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Lead Sephora store success by inspiring and coaching your team to deliver exceptional client service and achieve sales goals. Drive performance through client engagement, product knowledge, and personalized recommendations while supporting onboarding, training, and continuous learning. Help with daily operations including inventory, visual merchandising, and store standards. Foster an inclusive culture, uphold company policies, and meet required weekly shift/hour availability, including nights, weekends, and holidays.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead and inspire your team to deliver exceptional client service and achieve sales goals.
  • •Contribute to overall store success through strong client engagement and personalized recommendations.
  • •Provide ongoing feedback and development to elevate team performance.
  • •Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
  • •Assist with inventory, visual merchandising, and maintaining store standards while upholding company policies.

Pay and Benefits

Salary: USD 26 - 30 hourly
Perks:Health Insurance

Key Requirements

  • •Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
  • •Proven ability to coach and inspire teams to achieve goals.
  • •Strong sales and client service skills.
  • •Excellent communication and interpersonal skills.
  • •Physically able to lift and carry up to 50 pounds.
Experience:2+ yearsRetailHospitality
Skills:LeadershipCoachingCommunicationCustomer focusTeam collaboration

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn