Change Communications & Engagement Manager

Capco
London
Workplace: HybridFull timeFunction: Communications, PR & CommunitySkills: ["Communication","Stakeholder management","Presentation","Collaboration","Problem-solving"]

Lead communications and engagement workstreams for transformation and AI-enabled change programmes; design adoption plans and stakeholder engagement to drive readiness and behavioural change across complex client environments.

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FursaFursa
Capco
Capco
3 months ago

Change Communications & Engagement Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Lead communications and engagement workstreams for transformation and AI-enabled change programmes; design adoption plans and stakeholder engagement to drive readiness and behavioural change across complex client environments.
Location: London
Workplace: Hybrid
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Manager level

Key Responsibilities

  • •Lead communication and engagement workstreams across transformation and AI-enabled change programmes, ensuring stakeholders remain informed, aligned, and engaged throughout delivery.
  • •Develop and execute strategic adoption plans, leadership messaging, employee engagement campaigns, and change narratives tailored to multiple audiences.
  • •Facilitate stakeholder engagement activities including workshops, leadership briefings, town halls, and feedback sessions to support successful adoption and business readiness.
  • •Partner with consulting and delivery teams to assess organisational impacts, identify change risks, and implement communication strategies that improve adoption outcomes.
  • •Support client relationship development by contributing to proposals, thought leadership, and broader commercial or business development activities where appropriate.

Pay and Benefits

Perks:Health InsurancePensionLife InsuranceAnnual BonusAnnual Leave

Key Requirements

  • •Proven experience delivering communications and engagement activities within change management, transformation, or AI implementation programmes.
  • •Strong understanding of change management principles, stakeholder engagement strategies, and organisational change methodologies.
  • •Previous consulting experience with the ability to manage stakeholders across complex organisational environments.
  • •Exceptional written, verbal, and presentation communication skills, with experience creating engaging and audience-focused content.
  • •Ability to balance strategic thinking with hands-on delivery in fast-paced, client-facing environments.
Experience:Financial servicesDigital transformationCustomer experience
Skills:CommunicationStakeholder managementPresentationCollaborationProblem-solving
Languages:En
Tech Stack:AIDigital transformationAgile

Company Brief

Capco
Global management and technology consultancy specializing in financial services. Capco advises banks, insurers, and capital markets firms on digital transformation, risk and compliance, technology implementation, and operational improvement, combining industry expertise with advisory and engineering capabilities.
Industry: Management Consulting
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: London, United Kingdom
Founded: 1998
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Glassdoor: 3.7
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