Customer Experience Banker (Bilingual Spanish)- Chicago, IL Brickyard

Huntington Bancshares
Chicago
Workplace: OnsiteFull timeUSD 23 - 26 hourlyFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Customer service","Relationship management","Communication","Presentation","Sales acumen"]

Serve as a Financial Concierge for walk-in customers, helping them achieve financial goals by identifying needs, educating customers on consumer deposit products, and recommending appropriate banking services. Proactively grow customer relationships through disciplined follow-up, outbound calling, and referral sourcing, while deepening partnerships by connecting customers to other bank areas. Process transactions accurately, balance daily, and follow all operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
3 days ago

Customer Experience Banker (Bilingual Spanish)- Chicago, IL Brickyard

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Last checked: 12 hours agoStatus: Live

Job Summary

Serve as a Financial Concierge for walk-in customers, helping them achieve financial goals by identifying needs, educating customers on consumer deposit products, and recommending appropriate banking services. Proactively grow customer relationships through disciplined follow-up, outbound calling, and referral sourcing, while deepening partnerships by connecting customers to other bank areas. Process transactions accurately, balance daily, and follow all operational, security, risk, and regulatory policies.
Location: Chicago
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Educate customers on consumer deposit products and answer questions.
  • •Proactively identify opportunities to grow customer relationships through follow-up, outbound calling, and referrals.
  • •Educate and refer customers to other areas of the bank to deepen relationships.
  • •Adhere to operational, security, risk, and regulatory policies while processing transactions accurately and balancing daily.

Pay and Benefits

Salary: USD 23 - 26 hourly
Perks:Health InsuranceWellness StipendLife InsuranceDisability InsuranceRetirement SavingsPaid LeavePaid Holidays

Key Requirements

  • •High school diploma or GED with at least 1 year of customer service or military service in an administration, contracting, civil affairs, or similar role, or a Bachelor's degree.
  • •Provide excellent customer service and effectively resolve customer issues.
  • •Be proficient in understanding and educating customers on consumer deposit products.
  • •Grow customer relationships through a disciplined sales process, new customer follow-up, outbound calling, and referrals from customers and partners.
  • •Bilingual Spanish; comfort with technology such as mobile services and online banking services.
Experience:BankingFinancial servicesRetail sales
Education:Bachelor's
Skills:Customer serviceRelationship managementCommunicationPresentationSales acumen
Languages:Spanish
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn