Account Manager, Enterprise (LATAM)

Atlassian
Austin
Workplace: RemoteFull timeUSD 111,600 - 175,075 annuallyFunction: Customer Success & Account ManagementSkills: ["Customer-first mindset","Adaptability","Organization","Communication","Relationship building","Strategic account planning","Problem-solving","Forecasting"]

Own and grow Atlassian’s Enterprise customer book across the LATAM region, driving retention and expansion through renewals, upgrades, and cross-sell. Build senior and executive relationships via video and in-person, lead end-to-end sales cycles, and partner with Sales on account planning, forecasting, and whitespace/market analysis. Use a customer-first, strategic approach to maximize revenue growth and help customers realize value across Atlassian’s product suite.

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FursaFursa
Atlassian
Atlassian
2 hours ago

Account Manager, Enterprise (LATAM)

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Last checked: 2 hours agoStatus: Live

Job Summary

Own and grow Atlassian’s Enterprise customer book across the LATAM region, driving retention and expansion through renewals, upgrades, and cross-sell. Build senior and executive relationships via video and in-person, lead end-to-end sales cycles, and partner with Sales on account planning, forecasting, and whitespace/market analysis. Use a customer-first, strategic approach to maximize revenue growth and help customers realize value across Atlassian’s product suite.
Location: Austin
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Accelerate revenue growth by leveraging existing customer footprints to maximize expansion via a top-down, solution-oriented approach.
  • •Drive best-in-class retention across the customer base and manage high-value renewals and expansions across the product portfolio.
  • •Increase customer product awareness, manage growth opportunities, and deliver end-to-end sales cycles for cross-sell and up-sell.
  • •Develop senior and executive relationships through video and in-person engagement.
  • •Collaborate with Sales on account planning and execute market and whitespace analysis to drive book-of-business growth, including accurate forecasting and documentation.

Pay and Benefits

Salary: USD 111,600 - 175,075 annually
Equity and Bonus:Equity
Perks:Paid Leave

Key Requirements

  • •5+ years of experience in account management, inside sales, or customer success with Enterprise customers.
  • •Full Spanish fluency.
  • •Proven ability to build relationships across cultures and with internal and external senior stakeholders.
  • •Strategic global account planning to prioritize engagements and maximize growth and retention.
  • •A track record of meeting performance goals, including driving discovery and influencing outcomes to develop high-revenue deals.
Experience:Enterprise SaaSSaaSChannel Partners
Skills:Customer-first mindsetAdaptabilityOrganizationCommunicationRelationship buildingStrategic account planningProblem-solvingForecasting
Languages:Spanish
Tech Stack:SalesforceClariTableauVideoIn-person

Company Brief

Atlassian
Atlassian develops collaboration and workflow software—Jira, Confluence, Trello, Loom and more—used by teams for project management, software development, and IT service management across enterprises worldwide.
Industry: Developer Tools
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Sydney, Australia
Founded: 2002
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