Landmark Group

1 year ago

FOH - Reception_Front of House_Oasis Mall - Juffair_HOSP - Juffair - Bahrain_Fitness First

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Deliver excellent customer service as a Front of House receptionist, creating welcoming first impressions for club visitors. Handle professional daily front desk operations, answer incoming calls, support member interactions, and manage minor escalations with professionalism. Ensure club openings follow SOPs, maintain front desk cleanliness, and support member journey execution by helping drive NPS. Perform membership and payments processing, cash handling, and stock control using club systems.

Location: Bahrain

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Entry level

Key Responsibilities

•Deliver excellent customer service and create best first impressions across communication channels.
•Run professional daily front desk operations: ensure the club opens on time, desk is clean, and it is never unmanned.
•Answer calls and take effective messages; support member inquiries as the key point of contact.
•Support membership and operations: process membership applications and documents, handle membership dues/payments, and direct cancellations appropriately.
•Manage shift business performance tasks including cash up accuracy, cash register handling (cash/bills/cheques), and stock control.

Key Requirements

•Secondary education (A level or equivalent).
•Deliver excellent customer service to club visitors.
•Follow relevant business SOPs and comply with health and safety responsibilities.
•Be knowledgeable in club operations (e.g., club rules/regulations, class timetables, promotions, events) to provide member information.
•Manage front desk responsibilities including membership application/supporting documents encoding and payments in the system.

Education:Bachelor's

Skills:Customer serviceProfessional communicationAttention to detailProblem resolutionPunctuality

Languages:US

Tech Stack:MYZONEMembers FirstMF system

Company Brief

Landmark Group

UAE-based retail and hospitality conglomerate operating multiple own and franchise brands (Centrepoint, Max, Home Centre, Babyshop, etc.) across the Middle East, South Asia and Africa with thousands of stores, large ecommerce operations and logistics capability.

Industry: Conglomerates & Holding Companies

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Funding: Bootstrapped

Headquarters: Dubai, United Arab Emirates

Founded: 1973

Glassdoor: 3.5

Website LinkedIn Glassdoor

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Landmark Group

1 year ago

FOH - Reception_Front of House_Oasis Mall - Juffair_HOSP - Juffair - Bahrain_Fitness First

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Location: Bahrain

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Entry level

Key Responsibilities

•Deliver excellent customer service and create best first impressions across communication channels.
•Run professional daily front desk operations: ensure the club opens on time, desk is clean, and it is never unmanned.
•Answer calls and take effective messages; support member inquiries as the key point of contact.
•Support membership and operations: process membership applications and documents, handle membership dues/payments, and direct cancellations appropriately.
•Manage shift business performance tasks including cash up accuracy, cash register handling (cash/bills/cheques), and stock control.

Key Requirements

•Secondary education (A level or equivalent).
•Deliver excellent customer service to club visitors.
•Follow relevant business SOPs and comply with health and safety responsibilities.
•Be knowledgeable in club operations (e.g., club rules/regulations, class timetables, promotions, events) to provide member information.
•Manage front desk responsibilities including membership application/supporting documents encoding and payments in the system.

Education:Bachelor's

Skills:Customer serviceProfessional communicationAttention to detailProblem resolutionPunctuality

Languages:US

Tech Stack:MYZONEMembers FirstMF system

Company Brief

Landmark Group

Industry: Conglomerates & Holding Companies

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Funding: Bootstrapped

Headquarters: Dubai, United Arab Emirates

Founded: 1973

Glassdoor: 3.5

Website LinkedIn Glassdoor