Cresta

4 months ago

Senior Software Engineer, Backend (AI Agent)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Senior Software Engineer responsible for designing, building, and maintaining scalable backend architectures for Cresta’s AI Agent solutions. You’ll optimize high-volume server systems, collaborate with frontend and ML teams, ensure security and cost-efficiency, and propel production-ready AI innovations in cloud-based environments.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Software Engineering

Key Responsibilities

•Design, develop, and maintain scalable and robust backend architectures for Cresta’s AI Agent solutions and proprietary models.
•Collaborate with cross-functional teams including frontend engineers, machine learning engineers to ensure seamless integration of AI Agents into Cresta’s customer solutions.
•Lead initiatives to enhance system scalability and reliability in production environments, focusing on backend services that support AI functionalities.
•Drive efforts to optimize server response times, process large volumes of data efficiently, and maintain high system availability.
•Innovate and implement security measures, cost-reduction strategies, and performance improvements in backend systems supporting AI Agents.

Pay and Benefits

Equity and Bonus:Equity

Perks:Health InsuranceDentalVisionRemote WorkPaid ParentalRetirementEquityWellness StipendCommuter Benefits

Key Requirements

•Bachelor’s degree in Computer Science or a related field.
•5+ years of experience in backend system architecture, cloud services, or related technology fields.
•Proficient in designing and maintaining clear and robust APIs with a strong understanding of protocols including gRPC, REST.
•Previous experience working with Virtual Agent or AI Agent systems.
•Experience in high-performance database design and query optimization, including SQL and NoSQL databases.

Experience:5+ yearsAICloudBackendSaaS

Education:Bachelor's

Skills:CollaborationProblem-solvingCommunicationTeamwork

Languages:English

Tech Stack:GRPCRESTKubernetesDockerAWSAzureGoogle CloudSQLNoSQLMicroservicesAPIs

Company Brief

Cresta

Builds AI-driven real-time coaching and assistance for customer-facing teams, using conversational intelligence to improve agent performance, automate workflows, and boost customer outcomes across contact centers and sales operations.

Industry: SaaS

Company Size: Medium (51 to 250 employees)

Growth: Growth Stage Startup

Headquarters: San Francisco, United States

Founded: 2017

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

Cresta

4 months ago

Senior Software Engineer, Backend (AI Agent)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Software Engineering

Key Responsibilities

•Design, develop, and maintain scalable and robust backend architectures for Cresta’s AI Agent solutions and proprietary models.
•Collaborate with cross-functional teams including frontend engineers, machine learning engineers to ensure seamless integration of AI Agents into Cresta’s customer solutions.
•Lead initiatives to enhance system scalability and reliability in production environments, focusing on backend services that support AI functionalities.
•Drive efforts to optimize server response times, process large volumes of data efficiently, and maintain high system availability.
•Innovate and implement security measures, cost-reduction strategies, and performance improvements in backend systems supporting AI Agents.

Pay and Benefits

Equity and Bonus:Equity

Perks:Health InsuranceDentalVisionRemote WorkPaid ParentalRetirementEquityWellness StipendCommuter Benefits

Key Requirements

•Bachelor’s degree in Computer Science or a related field.
•5+ years of experience in backend system architecture, cloud services, or related technology fields.
•Proficient in designing and maintaining clear and robust APIs with a strong understanding of protocols including gRPC, REST.
•Previous experience working with Virtual Agent or AI Agent systems.
•Experience in high-performance database design and query optimization, including SQL and NoSQL databases.

Experience:5+ yearsAICloudBackendSaaS

Education:Bachelor's

Skills:CollaborationProblem-solvingCommunicationTeamwork

Languages:English

Tech Stack:GRPCRESTKubernetesDockerAWSAzureGoogle CloudSQLNoSQLMicroservicesAPIs

Company Brief

Cresta

Industry: SaaS

Company Size: Medium (51 to 250 employees)

Growth: Growth Stage Startup

Headquarters: San Francisco, United States

Founded: 2017

Website LinkedIn