Iseries Production Support/Software Engineer (Pune, MH, IN, 411006)

HSBC
Pune
Workplace: OnsiteFull timeFunction: Software EngineeringSkills: ["Analytical thinking","Communication","Problem-solving","Technical ownership","Attention to detail"]

Design and deliver IBM i initiatives, ensuring solutions are secure, resilient, and supportable. Provide day-to-day technical guidance to developers, lead root-cause analysis for major incidents, and drive permanent fixes through problem management. Work with DB2 for i for SQL, performance tuning, and data troubleshooting, and implement robust logging, exception handling, and recovery patterns. Deliver release readiness, support L2/L3 production operations, and enable integrations using REST/JSON with observable, supportable patterns.

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FursaFursa
HSBC
HSBC
1 day ago

Iseries Production Support/Software Engineer (Pune, MH, IN, 411006)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Design and deliver IBM i initiatives, ensuring solutions are secure, resilient, and supportable. Provide day-to-day technical guidance to developers, lead root-cause analysis for major incidents, and drive permanent fixes through problem management. Work with DB2 for i for SQL, performance tuning, and data troubleshooting, and implement robust logging, exception handling, and recovery patterns. Deliver release readiness, support L2/L3 production operations, and enable integrations using REST/JSON with observable, supportable patterns.
Location: Pune
Workplace: Onsite
Employment Type: Full time
Job Function: Software Engineering
Seniority: Mid level

Key Responsibilities

  • •Own technical design and delivery for IBM i initiatives, ensuring solutions are secure, resilient, and supportable.
  • •Provide day-to-day technical direction to developers, including coding standards, design reviews, estimation, prioritisation.
  • •Lead root-cause analysis for major incidents and drive permanent fixes through problem management.
  • •Provide L3 production support and technical oversight for L2 teams, including on-call/major incident support as required.
  • •Own release readiness activities (deployment planning, back-out strategies, post-release validation, and production sign-off).

Key Requirements

  • •5+ years hands-on experience with IBM i / iSeries / AS400 in enterprise environments.
  • •Strong development experience with RPGLE (Free) and CLLE (COBOL is a plus depending on estate).
  • •Strong DB2 for i capability including SQL, performance tuning, data modelling concepts, and troubleshooting.
  • •Proven production support and troubleshooting experience, including major incident/root-cause analysis.
  • •Knowledge of exception handling, resilience patterns, operational controls, and API/integration concepts (REST/JSON).
Experience:Enterprise ITProduction supportIBM iISeriesAS400AIOps
Skills:Analytical thinkingCommunicationProblem-solvingTechnical ownershipAttention to detail
Tech Stack:IBM iISeriesAS400RPGLEFreeCLLECOBOLDB2 for iSQLAPIRESTJSONPythonGitCI/CDScrumKanbanETLAIOpsAI/ML

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn