Senior Specialist, Product Management

Mastercard
New York
Workplace: OnsiteFull timeUSD 120,000 - 204,000 annuallyFunction: Solutions Engineering & Sales EngineeringSkills: ["Attention to detail","Organized","Prioritization","Collaboration","Process improvement"]

Drive customer experience strategy for merchant offers by leading day-to-day maintenance of presentment channels and monitoring performance and site analytics. Coordinate with global offers teams and regions to align presentment roadmaps, support cardholder journey implementations for new clients, and manage quarterly program cycles. Partner cross-functionally across product, commercialization, engineering, and operations teams, manage vendor support for enhancements and creative assets, and lead budgeting for offer presentment management.

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FursaFursa
Mastercard
Mastercard
1 month ago

Senior Specialist, Product Management

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Status: Live
Reposted: similar role first listed 3 months ago

Job Summary

Drive customer experience strategy for merchant offers by leading day-to-day maintenance of presentment channels and monitoring performance and site analytics. Coordinate with global offers teams and regions to align presentment roadmaps, support cardholder journey implementations for new clients, and manage quarterly program cycles. Partner cross-functionally across product, commercialization, engineering, and operations teams, manage vendor support for enhancements and creative assets, and lead budgeting for offer presentment management.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Lead day-to-day maintenance and manage the customer experience journey by monitoring offers presentment channels, performance, and site analytics.
  • •Coordinate with global offers teams and regions to align offer presentment roadmaps and potential enhancements.
  • •Support implementation of cardholder journeys for new clients, market opportunities, and quarterly program cycles.
  • •Collaborate cross-functionally across offers teams (Product Enablement, Product Development, Commercialization, Engineering) and support operational teams as needed.
  • •Work with regional product teams and third-party vendors on channel maintenance, enhancements, translations, campaigns, audits, image sourcing, creative assets, and budgeting for presentment management.

Pay and Benefits

Salary: USD 120,000 - 204,000 annually
Perks:Health InsuranceDentalVision401kPaid LeavePaid SickGym MembershipLife InsuranceDisability Insurance

Key Requirements

  • •Strong attention to detail to ensure accuracy, quality, and consistency across deliverables and processes.
  • •Highly organized; able to prioritize competing demands and manage timelines and stakeholders.
  • •Some technical knowledge to understand concepts and collaborate effectively with product and technology teams.
  • •Ability to manage multiple projects simultaneously while maintaining focus on execution and delivery.
  • •Drive for automation and process improvement to increase efficiency, scalability, and operational effectiveness.
Skills:Attention to detailOrganizedPrioritizationCollaborationProcess improvement
Tech Stack:AI

Company Brief

Mastercard
Mastercard is a global payments and technology company that processes transactions, provides fraud prevention and data services, and builds payment infrastructure for consumers, businesses, merchants and governments across 200+ countries.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Purchase, New York, United States
Founded: 1966
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