Amcor

1 week ago

IT Support Specialist I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Provide standardized IT support to Amcor sites in Louveira, supporting coworkers with high-quality technical assistance. Troubleshoot and maintain workstations, printers, and peripheral devices; handle hardware/software installation, configuration, and repair; and support server and virtualization environments. Manage IT assets, LAN/WAN infrastructure, user onboarding/offboarding access, incident/ticket resolution, technical documentation, and align with global information security policies while implementing best practices and user training.

Location: Brazil

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Provide technical support for workstations, printers, and peripheral equipment.
•Install, configure, and repair hardware and software.
•Support server and virtualization environments.
•Manage IT assets including acquisitions, configuration, repairs, local budget consultation, license management, security systems, and telephony systems.
•Handle LAN/WAN infrastructure management and incident tracking with documentation for agile resolution, onboarding/offboarding users, and alignment with information security policies.

Travel: Low travel

Key Requirements

•Technical degree in Informatics, Networks, or related fields (Computer Science graduation is a plus).
•Certifications in Windows and/or Cisco (preferred).
•ITIL Foundations (preferred).
•Prior technical support experience (preferred).
•Availability to travel between sites and ability to manage multiple simultaneous demands.

Education:

Skills:CommunicationProblem-solvingOrganizationProactivityCustomer service

Certifications:WindowsCiscoITIL Foundations

Languages:English

Tech Stack:WindowsCiscoITILTCP/IPLANWANVirtualizationHardwareSoftwareServers

Company Brief

Amcor

Industry: Printing & Packaging

Website

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Amcor

1 week ago

IT Support Specialist I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: Brazil

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Provide technical support for workstations, printers, and peripheral equipment.
•Install, configure, and repair hardware and software.
•Support server and virtualization environments.
•Manage IT assets including acquisitions, configuration, repairs, local budget consultation, license management, security systems, and telephony systems.
•Handle LAN/WAN infrastructure management and incident tracking with documentation for agile resolution, onboarding/offboarding users, and alignment with information security policies.

Travel: Low travel

Key Requirements

•Technical degree in Informatics, Networks, or related fields (Computer Science graduation is a plus).
•Certifications in Windows and/or Cisco (preferred).
•ITIL Foundations (preferred).
•Prior technical support experience (preferred).
•Availability to travel between sites and ability to manage multiple simultaneous demands.

Education:

Skills:CommunicationProblem-solvingOrganizationProactivityCustomer service

Certifications:WindowsCiscoITIL Foundations

Languages:English

Tech Stack:WindowsCiscoITILTCP/IPLANWANVirtualizationHardwareSoftwareServers

Company Brief

Amcor

Industry: Printing & Packaging

Website