Arrise

2 weeks ago

IT Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Manage and support ARRISE’s IT infrastructure in a fast-paced 24/7 environment, ensuring reliable operation of user devices, workstation configurations, and critical networking components. Monitor streaming and broadcasting equipment (encoders, media servers, scanners), handle IT incidents within SLA, and collaborate with development, audio-visual, security, and IT teams to test applications and maintain network functionality. Own inventory and supplier coordination while continuously improving hardware/software maintenance and information security.

Location: Bogotá

Workplace: Onsite

Employment Type: Full time · Permanent

Job Function: IT Support & Helpdesk

Seniority: Mid level

Key Responsibilities

•Oversee streaming equipment (encoders, scanners, desktop systems) using monitoring tools and logs to ensure continuous service quality.
•Manage incoming IT support requests for critical infrastructure including Dealer Modules, encoders, access points, and switches.
•Collaborate with the development team to test new applications before deployment and coordinate with audio-visual, security, and IT teams for network functionality.
•Ensure operational encoders and media servers for smooth broadcasting at live studio tables, resolving issues promptly.
•Maintain workstation configurations and user access, handle IT incidents within SLA guidelines, and manage IT inventory and supplier coordination.

Pay and Benefits

Perks:Medical AssistanceMeal AllowanceGym Membership

Key Requirements

•At least 3 years of experience supporting hardware and software for user devices in a technical environment.
•Strong proficiency in troubleshooting Windows and/or Linux systems and managing Active Directory.
•Extensive experience with hardware/software installations, configurations, and issue resolution.
•Proven experience with Wi-Fi networks and network management for seamless device connectivity.
•Comfort working in a team environment and resolving issues across departments, with willingness to work varied shifts in a 24/7 setting.

Experience:3+ years

Skills:TroubleshootingProblem-solvingCollaborationAnalytical skillsProactive mindset

Languages:EnglishSpanish

Tech Stack:WindowsLinuxActive DirectoryWi-FiNetwork managementStreaming equipmentEncodersScannersAccess pointsSwitchesMedia serversWorkstationsDealer Modules

Company Brief

Arrise

Arrise provides a cloud platform that helps property owners, facilities teams and compliance managers centralize building safety, maintenance and regulatory documentation, automate inspections and workflows, and streamline reporting to reduce risk and ensure operational compliance.

Industry: Facility Management

Website

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Arrise

2 weeks ago

IT Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: Bogotá

Workplace: Onsite

Employment Type: Full time · Permanent

Job Function: IT Support & Helpdesk

Seniority: Mid level

Key Responsibilities

•Oversee streaming equipment (encoders, scanners, desktop systems) using monitoring tools and logs to ensure continuous service quality.
•Manage incoming IT support requests for critical infrastructure including Dealer Modules, encoders, access points, and switches.
•Collaborate with the development team to test new applications before deployment and coordinate with audio-visual, security, and IT teams for network functionality.
•Ensure operational encoders and media servers for smooth broadcasting at live studio tables, resolving issues promptly.
•Maintain workstation configurations and user access, handle IT incidents within SLA guidelines, and manage IT inventory and supplier coordination.

Pay and Benefits

Perks:Medical AssistanceMeal AllowanceGym Membership

Key Requirements

•At least 3 years of experience supporting hardware and software for user devices in a technical environment.
•Strong proficiency in troubleshooting Windows and/or Linux systems and managing Active Directory.
•Extensive experience with hardware/software installations, configurations, and issue resolution.
•Proven experience with Wi-Fi networks and network management for seamless device connectivity.
•Comfort working in a team environment and resolving issues across departments, with willingness to work varied shifts in a 24/7 setting.

Experience:3+ years

Skills:TroubleshootingProblem-solvingCollaborationAnalytical skillsProactive mindset

Languages:EnglishSpanish

Tech Stack:WindowsLinuxActive DirectoryWi-FiNetwork managementStreaming equipmentEncodersScannersAccess pointsSwitchesMedia serversWorkstationsDealer Modules

Company Brief

Arrise

Industry: Facility Management

Website